MDU Community Account Manager: Grow Revenue & Partnerships

Optimum; Midland (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Optimum in Midland, TX is seeking a Community Account Manager to oversee a portfolio of multi-dwelling unit properties and grow monthly recurring revenue through new moves, win-backs, and upgrades. You will develop onsite relationships with leasing staff, coordinate marketing events, train staff on product value, and collaborate with field operations to maximize contract renewals and new-build penetration.

This role requires travel up to 75%, strong communication, Salesforce proficiency, and a

Qualifications

• 5+ years related experience.
• Ability to travel up to 75%.
• Strong communication skills are a must.
• Proficiency in Microsoft Excel and Office Suite programs is required.
• Business Development experience with emphasis on new customer acquisition and relationship management.
• Must be self-motivated and able to work independently.
• Computer skills, including Windows-based applications, and the ability to work within Salesforce and sales order entry and CRM platforms.
• Strong people and relationship management skills.
• Must possess and maintain a valid driver's license in good standing within the state of current residence.

Responsibilities

• Consistent achievement of monthly sales, revenue quotas and key performance indicators.
• Coordinate marketing events and cultivate relationships with sales, leasing staff and HOA's representing our brand, products while providing service excellence.
• Conduct site and virtual visits with property staff, updating and replenishing sales collateral, and educating leasing staff about new and existing product offers and the value of the optimum brand.
• Schedule quarterly/semi-annual reviews with property staff to walk the property, understand business trends and share property performance against established targets.
• Act as a liaison between property management and our internal Technical Operations, Construction Department and Sales Support to address service issues that impacts our ability to deliver on-time and exceptional service.
• Timely tracking and reporting of all sales, events, visits, and property escalations.
• Act as a point of contact with Bulk Property management staff, coordinating new customer onboarding and de-bulk events.
• All other duties assigned by your supervisor.

Skills

Sales experience

Communication skills

Self-motivated

CRM (Salesforce)

Microsoft Excel

Relationship management

Independent work

Driver's license

Tools

Salesforce

Sales order entry

Office Suite

Job description

Optimum in Midland, TX is seeking a Community Account Manager to oversee a portfolio of multi-dwelling unit properties and grow monthly recurring revenue through new moves, win-backs, and upgrades. You will develop onsite relationships with leasing staff, coordinate marketing events, train staff on product value, and collaborate with field operations to maximize contract renewals and new-build penetration.

This role requires travel up to 75%, strong communication, Salesforce proficiency, and a