MDM Solutions Architect — Post-Sales & Data Integration

Salesforce

Boston (MA)

On-site

USD 123,000 - 186,000

Full time

38 hours ago

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Job summary

Salesforce is seeking a Success Architect to lead architecture and design, develop use cases, and guide solution implementation for customers. You’ll work closely with Customer Success Managers, Professional Services and Product/Engineering teams to ensure outcomes align with customer needs in a fast-paced environment.

You’ll serve as a technical coach, deliver differentiated presentations and whitepapers, and help shape product adoption and post-sales engagement.

Qualifications

10+ years of experience with one or more Informatica products in Business 360 journey including - Informatica Multi-domain Master Data Management, Hosted MDM, C360, C360 for Salesforce, etc.
Experience with Informatica IDMC platform and MDM would be preferable.
Expert level knowledge on Informatica MDM with multiple projects implementation experience

Responsibilities

Provide architecture and design, use case development and solution implementation advice.
Interact closely with our Professional services team and ensure seamless handoff for broader services engagements.
Partner with Product/Engineering Teams to design solutions and align product to customer needs.
Serve as a counselor and adviser to customers and a technical coach to colleagues during post-sales engagement.
CSM team focus on Product Adoption and Renewal Protection; play a significant role in Informatica's success.