Enterprise MDM Success Architect

salesforce.com, inc.; McLean (VA); On-site; USD 123,000 - 186,000; Full time

Benefits offered by this job

Time off programs

Medical coverage

Dental coverage

Vision coverage

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchase program

Job summary

Salesforce is seeking a Success Architect to provide architecture and design guidance, develop use cases, and advise on solution implementation for customers, collaborating with Customer Success Managers, Professional Services, and Product/Engineering teams.

You’ll act as a technical coach, lead post‑sales engagements, and deliver differentiated presentations and technical proposals while aligning product solutions to customer needs across cloud and on‑premise environments.

Qualifications

• 10+ years of experience with one or more Informatica products in Business 360 journey including - Informatica Multi-domain Master Data Management, Hosted MDM, C360, C360 for Salesforce, etc.
• Experience with Informatica IDMC platform and MDM would be preferable.
• Expert level knowledge on Informatica MDM with multiple projects implementation experience

Responsibilities

• Respond promptly to customer questions with technical explanations of product features and capabilities
• Serve as a technical coach to your colleagues in customer success team
• Prepare and deliver differentiated solution presentations or technical proposals
• Compose and publish external facing whitepapers, artifacts, case studies, architectural blueprints, blog posts and articles for technical/industry publications

Skills

Informatica MDM

Informatica IDMC

Cloud & on-premise architectures

AWS/Azure/GCP

Data integration

Database skills

Tools

Informatica MDM

Informatica IDMC

Job description

Salesforce is seeking a Success Architect to provide architecture and design guidance, develop use cases, and advise on solution implementation for customers, collaborating with Customer Success Managers, Professional Services, and Product/Engineering teams.

You’ll act as a technical coach, lead post‑sales engagements, and deliver differentiated presentations and technical proposals while aligning product solutions to customer needs across cloud and on‑premise environments.