McAllen Express Admin-Administrative Clerk

City of McAllen; McAllen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

City of McAllen is seeking an Administrative Clerk to perform specialized clerical work including answering phones, data entry, dispatching, cashiering and handling payments, and maintaining filing systems. The position supports multiple departments and involves preparation of correspondence and documents for processing or record keeping.

The role requires courtesy and diplomacy when dealing with the public and staff, and the ability to manage several tasks under pressure in a fast-paced city

Responsibilities

• Answering phones
• Data entry
• Dispatching
• Cashiering and receiving payments
• Balancing of assigned cash box
• Completing service work orders and permit applications
• Preparing correspondence and other documents
• Copying and proofreading
• Maintaining electronic and manual file systems
• Working with many different records or forms
• Receiving and preparing information for further processing or record keeping
• Assisting with other specialized departmental functions and customer services
• Ability to work well under stress and handle interruptions
• Demonstrating courtesy, tact and diplomacy in daily contact with the public and staff

Job description

Under general supervision, the Administrative Clerk performs specialized clerical work and departmental duties to include answering phones, data entry, dispatching, cashiering and receiving payments, balancing of assigned cash box, completing service work orders and permit applications. Preparing correspondence and other documents, copying, proofreading, maintaining electronic and manual file systems. Employee works with many different records or forms, receives, and prepares information for further processing or record keeping. Employee assists with other specialized departmental functions and customer services. Employee must be able to work well under stress and be able to handle various tasks despite numerous interruptions. Courtesy, tact and diplomacy are required in daily contact with the public and staff.

About the Organization: McAllen is one of the fastest growing cities in America with a population alone close to 148,000. Known for its tropical breezes, mild winter weather, brightly colored birds, and low cost of living, McAllen offers world-class nature tourism, outstanding arts and entertainment opportunities, great sporting and outdoor activities, enchanting cultural diversity and a lively spirit. It is the home to an international airport, world birding center, symphony orchestra, performing arts center, twenty-five parks and year-round family-friendly events. It is driven by its Mission of consistently providing high quality services and quality of life to all who live, work and visit the City of McAllen and three core values: Integrity, Accountability, and Commitment. It is devoted to truth and honesty, providing courteous, open and responsible public service, and dedicated to responsiveness and excellence.