MCA ISO Relationship Manager

Infusion Capital; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Performance-based bonuses

Growth opportunities

Job summary

A dynamic merchant cash advance company in New York is seeking an ambitious MCA ISO Relationship Manager to develop and maintain relationships with Independent Sales Organizations (ISOs) and brokers. The successful candidate will be proactive in seeking new relationships while maximizing existing accounts. Responsibilities include managing partnerships, supporting ISOs, and analyzing performance. Ideal applicants have proven experience in relationship management or sales, are customer-focused, and are proficient in CRM software, contributing to the overall growth strategy of the company.

Qualifications

• Proven experience in relationship management, sales, or business development.
• Strong communication and negotiation skills are essential.
• Ability to analyze market trends and adapt strategies efficiently.

Responsibilities

• Cultivate and manage relationships with existing ISOs and brokers.
• Identify and onboard new ISO partners to expand the network.
• Provide ongoing support and communicate with ISOs about products.

Skills

Relationship management

Sales

Communication skills

Negotiation skills

Market trend analysis

CRM software proficiency

Job description

High Rise Capital is a dynamic merchant cash advance company looking for an ambitious MCA ISO Relationship Manager to develop and maintain relationships with Independent Sales Organizations (ISOs) and brokers. This role is integral to our growth strategy, and we are focused on bringing on someone who can effectively communicate, negotiate, and foster partnerships that lead to successful funding outcomes.

As an MCA ISO Relationship Manager, you will be the face of High Rise Capital to our ISO partners. You will proactively seek out new relationships while also nurturing existing accounts to maximize opportunities for both parties. Your ability to identify, onboard, and manage ISOs will be key to driving our sales initiatives and expanding our brand presence in the market.

Responsibilities

• Cultivate and manage relationships with existing ISOs and brokers
• Actively identify and onboard new ISO partners to expand our network
• Provide ongoing support and communication to ISOs regarding product offerings and process improvements
• Instill confidence in ISOs by being knowledgeable about our funding solutions and guidelines
• Collaborate with internal teams to address ISO inquiries and resolve issues promptly
• Analyze partnership performance, sales trends, and client feedback to enhance strategic direction
• Develop training materials and sessions for ISOs to ensure they understand our products and services
• Attend industry events and networking activities to expand relationships and promote High Rise Capital

Qualifications

• Proven experience in relationship management, sales, or business development, especially in the finance or MCA space
• Strong communication and negotiation skills
• Ability to analyze market trends and adapt strategies accordingly
• Customer-focused with a dedication to client satisfaction
• Experience working with ISOs or direct sales channels is a plus
• Proficient in using CRM software and managing sales pipelines
• Ability to work independently and manage multiple projects simultaneously

Ideal Candidate

• Driven, goal-oriented, and results-focused
• Enthusiastic about building relationships and fostering collaboration
• Solutions-oriented with a knack for troubleshooting and problem-solving
• Has a strong understanding of the MCA industry and funding processes
• Eager to learn and grow within a fast-paced environment

Benefits

Competitive base salary

Performance-based bonuses tied to funded volume

Opportunity to grow into:

• Underwriting Analyst
• Operations Manager