Maui Auto Service Writer — Customer Champion

Kihei-Auto-Sales; Kihei (HI); On-site; USD 42,000 - 54,000; Full time

Job summary

Kihei-Auto-Sales on Maui is seeking a Service Writer to be the friendly bridge between customers and our service team. You’ll help ensure a smooth, positive experience from the moment customers arrive through the completion of their vehicle service.

Responsibilities include greeting customers, preparing detailed estimates, coordinating with technicians, keeping customers informed, building lasting relationships for repeat business, and maintaining accurate service records.

Qualifications

• At least 1 year of automotive experience (required).
• Strong communication and organizational skills are essential.
• Customer-first attitude with a commitment to exceptional service.

Responsibilities

• Greeting customers and understanding their automotive service needs.
• Preparing detailed service estimates and explaining them clearly to customers.
• Coordinating with technicians to ensure timely service and repairs.
• Keeping customers informed throughout the service process.
• Building strong relationships with customers to encourage repeat business.
• Maintaining accurate records of service transactions.

Skills

Automotive experience

Communication skills

Organizational skills

Team player

Customer service mindset

Job description

Kihei-Auto-Sales on Maui is seeking a Service Writer to be the friendly bridge between customers and our service team. You’ll help ensure a smooth, positive experience from the moment customers arrive through the completion of their vehicle service.

Responsibilities include greeting customers, preparing detailed estimates, coordinating with technicians, keeping customers informed, building lasting relationships for repeat business, and maintaining accurate service records.