Maternal Fetal Medicine Front Office Specialist

AdventHealth; Ocala (FL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

403(b) retirement

Parental leave

Career development

Well-being resources

Mental health support

Pet benefits

Job summary

AdventHealth in Ocala, FL seeks a front desk/medical records support person to greet patients, collect documents, verify insurance, and schedule appointments. You will assist with daily closing procedures and ensure timely documentation and communication with care teams.

Requirements include a high school diploma and at least 1 year of related experience; the role offers steady day shifts, competitive benefits, and a supportive team environment.

Qualifications

• High School Grad or Equiv [Required]
• Field Of Study: or equivalent
• 1+ years related experience preferred

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
• Collects required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
• Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Establishes patient payment plans as required by department policy.
• Processes patient referrals accurately and timely.

Education

High School Grad or Equiv

Job description

AdventHealth in Ocala, FL seeks a front desk/medical records support person to greet patients, collect documents, verify insurance, and schedule appointments. You will assist with daily closing procedures and ensure timely documentation and communication with care teams.

Requirements include a high school diploma and at least 1 year of related experience; the role offers steady day shifts, competitive benefits, and a supportive team environment.