Mass Tort Settlement Operations Lead

Barnes & Thornburg LLP; Morristown (NJ); On-site; USD 110,000 - 130,000; Full time

Job summary

Barnes & Thornburg LLP is seeking a Settlement Operations Manager to oversee the design, standardization, and quality of settlement processes across mass tort matters in Morristown, NJ. You will lead intake, data integrity, and reporting, acting as the primary systems expert for case management and settlement tracking.

The role partners with attorneys and paralegals to translate practice needs into firm technology requirements, ensuring accurate data, compliant workflows, and audit-ready records

Qualifications

• Bachelor's degree and 5+ years of relevant experience in mass torts, complex litigation, settlement administration.
• Experience building, documenting, or standardizing processes across multiple teams or matters, as distinct from supporting a single case or matter.
• Significant experience with legal case management, claims, or CRM systems, such as Case Manager Pro, Litify, or Filevine, or with other SQL- or database-backed platforms.
• Working knowledge of settlement administration mechanics, including inventories, releases, lien resolution, QSF administration, and payment tracking.
• Advanced Excel skills (pivot tables, lookups, data validation) and the ability to build, interpret, and maintain recurring reporting.
• Proven track record managing high-volume data and identifying inconsistencies across large medical and claims datasets and legal documentation.

Responsibilities

• Provide high-level technical and administrative support to attorneys managing mass tort settlements, including claim and case data management, tracking, reporting, and quality control functions across the lifecycle.
• Serve as the primary subject matter expert on the team’s case management and settlement tracking systems; document configurations and capabilities.
• Design, document, and maintain intake, data entry, tracking, and reporting protocols; standardize practices with lead paralegals.
• Administer the quality assurance process for settlement data; define tests, run QA reports, and track remediation.
• Lead intake of case and claim information and coordinate with plaintiff firms on data submission and reconciliation.
• Manage import/export, batch updates, and reporting workflows; identify new capabilities and define requirements.
• Translate business needs to IT and outside vendors; participate in design, testing, and acceptance of improvements.
• Maintain alignment of data across firm systems and third-party portals; validate claimant status and payment milestones.
• Coordinate with settlement administrators, lien resolution vendors, and clients on data and conditions precedent to distributions.
• Provide training and create documentation to enable staff to operate protocols and systems.

Skills

Mass torts experience

Case management systems

Advanced Excel

Data analysis

Process design

Education

Bachelor's degree

Paralegal certification

Tools

Case Manager Pro

Litify

Filevine

SQL/databases

Job description

Barnes & Thornburg LLP is seeking a Settlement Operations Manager to oversee the design, standardization, and quality of settlement processes across mass tort matters in Morristown, NJ. You will lead intake, data integrity, and reporting, acting as the primary systems expert for case management and settlement tracking.

The role partners with attorneys and paralegals to translate practice needs into firm technology requirements, ensuring accurate data, compliant workflows, and audit-ready records