MarTech & Transformation Leader — AI Enablement

Early Warning Services LLC; New York (NY); Hybrid; USD 186,000 - 210,000; Full time

Benefits offered by this job

Healthcare Coverage

401(k) Retirement Plan with company 7%

Paid Time Off

Paid Parental Leave

Maven Family Planning

Job summary

Early Warning Services, LLC is seeking a Director of Marketing Technology and Transformation to lead Marketing’s technology roadmap and drive transformation across brands such as Zelle, Paze, and Certos. You will champion automation, AI-enabled workflows, and governance while partnering with Technology, Legal, Risk and Data teams.

In this role you’ll manage multi‑year strategies, build business cases, and mentor cross‑functional teams to deliver measurable improvements in speed, quality, and

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Typically has 12 or more years of experience or demonstrated portfolio consistent with experience required of the role in marketing technology, marketing automation, product management, solutions architecture, process improvement, or related disciplines.
• Demonstrated leadership of complex, cross‑functional teams and enterprise transformation initiatives, establish alignment across functions, and drive decisions without relying solely on formal authority.
• Effective communication and presentation skills, with demonstrated ability to translate complex technology and transformation topics into clear business implications, investment choices, risks, and recommendations.

Responsibilities

• Own and maintain Marketing’s multi-year MarTech technology roadmap across Zelle, Paze, Certos, and shared Marketing functions
• Set clear priorities for technology improvements with a network‑first approach, based on business need, expected value, cost, risk, ease of use, and ability to support Marketing priorities
• Lead efforts to improve the Marketing processes that have the greatest impact on speed, capacity, quality, cost or risk
• Map important processes from beginning to end to understand friction points and redesign processes using automation, AI, reusable components, and self‑service capabilities
• Establish reusable processes, standards, platforms, and self‑service capabilities across brands while preserving legitimate business, regulatory, and customer requirements
• Define transformation success measures and track adoption, capacity creation, cycle‑time improvement, cost savings, risk reduction, and other business outcomes
• Reengineer how Marketing works, inclusive of AI
• Identify, prototype, and lead delivery of automations, AI‑enabled workflows, integrations, and lightweight tools that improve speed, quality, or capacity
• Partner with Legal, Risk, Technology, and enterprise AI teams to move promising solutions from discovery and minimum viable capability through testing, release, adoption, iteration while meeting security, privacy, and governance requirements
• Support Marketing’s contribution Marketing’s contribution to Early Warning’s AI‑native ambition by working with internal and external partners to develop responsible, scalable AI enablement programs for marketers

Skills

Leadership

Strategic thinking

Communication

Executive presentation

Education

Bachelor's degree or equivalent

Job description

Early Warning Services, LLC is seeking a Director of Marketing Technology and Transformation to lead Marketing’s technology roadmap and drive transformation across brands such as Zelle, Paze, and Certos. You will champion automation, AI-enabled workflows, and governance while partnering with Technology, Legal, Risk and Data teams.

In this role you’ll manage multi‑year strategies, build business cases, and mentor cross‑functional teams to deliver measurable improvements in speed, quality, and