Director, MarTech & AI Transformation

Early Warning Services LLC; Scottsdale (AZ); Hybrid; USD 154,000 - 220,000; Full time

Benefits offered by this job

Healthcare Coverage

401(k) Retirement Plan

Paid Time Off

Paid Parental Leave

Maven Family Planning

Job summary

Early Warning Services, LLC in Phoenix, AZ is seeking a Director of Marketing Technology and Transformation to lead Marketing's technology roadmap and process improvements. You will partner across Marketing, Technology, Data, Legal, and Risk to deliver scalable AI-enabled solutions that drive faster, safer, and more impactful marketing operations.

You will own the multi-year MarTech strategy, build business cases, and oversee vendor relationships while advancing Early Warning's AI-native

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Typically 12+ years of experience in marketing technology, transformation, or related disciplines.
• Experience developing multi-year strategies and investment cases for complex portfolios.
• Proven ability to manage vendors and present to senior leaders.
• Experience leading cross-functional teams and enterprise transformation initiatives.
• Strong communication and stakeholder management skills.

Responsibilities

• Own and maintain Marketing's multi-year MarTech roadmap across Zelle, Paze, Certos, and shared Marketing functions.
• Set clear priorities for technology improvements with a network-first approach, based on business need, expected value, cost, risk, ease of use, and ability to support Marketing priorities.
• Develop business cases and funding recommendations for major technology investments and present recommendations and tradeoffs to senior leaders.
• Lead efforts to improve Marketing processes that have the greatest impact on speed, capacity, quality, cost or risk.
• Identify, prototype, and lead delivery of automations, AI-enabled workflows, integrations, and lightweight tools that improve speed, quality, or capacity.
• Partner with Legal, Risk, Technology, and enterprise AI teams to move promising solutions from discovery to adoption while meeting security, privacy, and governance requirements.
• Support Marketing's contribution to Early Warning's AI-native ambition by working with internal and external partners to develop responsible AI enablement programs for marketers.
• Serve as Marketing's lead for marketing technology and process transformation with senior leaders and cross-functional partners.
• Identify and prioritize practical uses of AI and automation that can reduce manual work, improve quality, increase capacity, or help Marketing make better decisions.
• Work with Legal, Risk, Compliance, Technology, and enterprise AI teams to ensure new capabilities meet security, privacy, legal, and governance requirements.
• Help establish common approaches, tools, and training so marketers can use AI responsibly in their everyday work.
• Manage key technology and vendor relationships, including vendor evaluation, selection, performance, cost, and ongoing value.

Skills

Marketing technology

Transformation leadership

Cross-functional teams

AI governance

Strategic planning

Education

Bachelor's degree

Tools

CRM platforms

Automation tools

AI tooling

Job description

Early Warning Services, LLC in Phoenix, AZ is seeking a Director of Marketing Technology and Transformation to lead Marketing's technology roadmap and process improvements. You will partner across Marketing, Technology, Data, Legal, and Risk to deliver scalable AI-enabled solutions that drive faster, safer, and more impactful marketing operations.

You will own the multi-year MarTech strategy, build business cases, and oversee vendor relationships while advancing Early Warning's AI-native