Marriott City Place at Springwoods Village - Front Desk Agent

Aimbridge Hospitality; Spring (TX); Vor Ort; USD 17.000 - 28.000; Vollzeit

Benefits dieser Stelle

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Zusammenfassung

Aimbridge Hospitality's Front Desk Agent at Marriott CityPlace in Springwoods Village, Houston area, Spring, TX, greets guests, manages check-ins and check-outs, and creates a welcoming atmosphere. You handle reservations, inquiries, and concierge-style requests with professionalism.

This role demands friendly communication, strong organization, and multi-tasking across front desk duties. Experience with hotel software and MS Office is preferred; a high school diploma is required, and full-time

Qualifikationen

• High school diploma or equivalent; hotel or related field experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Aufgaben

• Provide warm, efficient guest service during check-in/check-out.
• Communicate clearly with guests and team members.
• Handle reservations and requests with poise.
• Manage multiple tasks to keep front desk running smoothly.

Kenntnisse

Guest service

Communication

Problem solving

Multitasking

Ausbildung

High school diploma or equivalent

Experience in hotel or related field preferred

Tools

Hotel management software

Microsoft Office

Jobbeschreibung

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru- mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message across-clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

The brand-new Marriott CityPlace at Springwoods Village is ideally situated on the east end of CityPlace Park in Houston's burgeoning Springwoods Village district. We offer stylish, amenity-rich accommodations in a walkable and connected neighborhood. Our modern design is inspired by the area's meandering paths, forest trails, and lakes while offering travelers a seamless transition from work to play. Visitors will enjoy 337 rooms across 10 stories featuring modern lounge furniture, a flexible workspace with high-speed WiFi and 50-inch HDTVs. Guests can enjoy our M Club Lounge featuring complimentary breakfast and snacks, areas to mingle with friends, cocktails served in the evening and our very own Switchouse Restaurant & Bar. We also offer 33,000 square feet of indoor and outdoor event space, including a Grand and Junior Ballroom and three boardrooms. Location of hotel is between I-45 and Spring Village Parkway, situated between Holzwarth Road and Mossy Oaks.

Application deadline for Colorado positions: 4/28/26