Marriott Palmetto Resort and Spa - Front Desk Agent

Aimbridge Hospitality; Florida; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Daily Pay

Medical coverage

Dental coverage

Vision coverage

Disability income

Life & AD&D Insurance

Paid Time Off

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent in Florida to greet guests, manage check-ins and check-outs, and ensure a welcoming, efficient experience at the hotel.

You will handle reservations, respond to guest requests, and collaborate with team members to maintain smooth operations. A high school diploma and familiarity with hotel software are preferred.

Qualifications

• High school diploma or equivalent; hotel/related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: you bring warm vibes and top-tier service that make guests feel at home.
• Communication Champ: communicate clearly, confidently, and with a smile to keep operations moving smoothly.
• Quick-Thinking Problem Solver: think fast and turn hiccups into happy endings.
• Multitasking Marvel: manage reservations, check-ins, check-outs, and financial details with precision.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

HS Diploma

Tools

Hotel software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

The Palmetto Marriott Resort & Spa provides a coastal resort workplace connected to the Bradenton Convention Center and close to downtown Bradenton. The property features 252 spacious guest rooms, the Oyster River Rooftop, The Social restaurant, and wellness‑focused amenities at Revive, including a pool, spa, and fitness center. Team members support a wide range of guest experiences—from beachfront recreation at The Beach Club at Riviera Dunes to social events at The Yard at SoBay Center. With 10,000 square feet of meeting space, the resort attracts conferences, celebrations, and corporate groups. It’s a vibrant, full‑service environment ideal for staff who enjoy working in a luxury, resort‑style setting.

Application deadline for Colorado positions: 8/26/25