Front Desk Concierge — Guest Experience Pro

Aimbridge Hospitality; Spring (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality's Front Desk Agent at Marriott CityPlace in Springwoods Village, Houston area, Spring, TX, greets guests, manages check-ins and check-outs, and creates a welcoming atmosphere. You handle reservations, inquiries, and concierge-style requests with professionalism.

This role demands friendly communication, strong organization, and multi-tasking across front desk duties. Experience with hotel software and MS Office is preferred; a high school diploma is required, and full-time

Qualifications

• High school diploma or equivalent; hotel or related field experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm, efficient guest service during check-in/check-out.
• Communicate clearly with guests and team members.
• Handle reservations and requests with poise.
• Manage multiple tasks to keep front desk running smoothly.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Experience in hotel or related field preferred

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality's Front Desk Agent at Marriott CityPlace in Springwoods Village, Houston area, Spring, TX, greets guests, manages check-ins and check-outs, and creates a welcoming atmosphere. You handle reservations, inquiries, and concierge-style requests with professionalism.

This role demands friendly communication, strong organization, and multi-tasking across front desk duties. Experience with hotel software and MS Office is preferred; a high school diploma is required, and full-time