TownePlace Suites Las Vegas Henderson - Front Desk Agent

Aimbridge Hospitality; Henderson (NV); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent in Henderson, NV to greet guests, manage check-ins, and coordinate with teams to ensure a seamless guest experience.

Ideal candidates have a high school diploma or equivalent with hotel or guest service experience. Proficiency in hotel software and MS Office is a plus; daily duties include reservations, payments, and guest requests with a welcoming attitude.

Qualifications

• Must have a high school diploma or equivalent.
• Familiarity with hotel management software and MS Office is preferred.
• Experience in a hotel or related field is a plus.

Responsibilities

• Guest Service Superstar: you deliver warm welcomes and top-tier service for a memorable stay.
• Communication Champ: you convey information clearly and cheerfully to guests and team.
• Quick-Thinking Problem Solver: you handle issues promptly to ensure smooth operations.
• Multitasking Marvel: you juggle reservations, check-ins/outs, and financial details efficiently.

Skills

Guest service excellence

Clear communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Hotel experience preferred

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Open availability

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Renovated in late 2016, our hotel offers the extended-stay amenities and a central location to let visitors live like locals. We offer full kitchens, large workspaces and modular closets from The Container Store and discover routine on the road with free Wi‑Fi, daily hot breakfast and passes to EOS Fitness across the street. Situated in South Las Vegas, our hotel offers guests easy access to Sunset Station Casino, the Galleria Mall and Henderson Convention Center, The Hoover Dam is 30 minutes’ drive from the hotel, while the excitement of the Las Vegas Strip is only 20 minutes away. Travelers can indulge in the area's top-notch cuisine and casinos, or catch some fresh air at Lake Las Vegas, Red Rock Canyon, or simply enter the Amargosa Trail from behind the hotel.

Application deadline for Colorado positions: Open availability