Marketplace Ops & Catalog Excellence Lead

Amazon

New York (NY)

On-site

USD 110,000 - 190,000

Full time

9 days ago
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Job summary

Amazon is seeking a detail-oriented Program Manager to optimize Zappos operational efficiency and catalog management within Amazon Marketplace. You will own day-to-day marketplace operations, ensuring listing quality and optimal catalog data across all Zappos listings on Amazon.

You will develop SOPs, lead cross-functional collaborations with fulfillment, inventory, content, and merchandising teams, and drive automation opportunities to improve efficiency and data quality.

Qualifications

  • Experience in operations management.
  • Catalog management experience.
  • Strong cross-functional collaboration skills.
  • Proven ability to develop and maintain SOPs.
  • Experience with process improvement or automation initiatives.

Responsibilities

  • Own day-to-day marketplace operations and optimization for Zappos on Amazon Marketplace.
  • Develop and maintain comprehensive standard operating procedures for the marketplace operations team.
  • Maintain catalog quality and accuracy across all listings, including images and product data.
  • Collaborate with fulfillment, inventory, content, merchandising, and tech teams to implement improvements and automation.

Skills

Operations management
Catalog management
Cross-functional collaboration
Process optimization
SOP development
Data quality
Troubleshooting
Automation opportunities
Stakeholder management

Job description

Amazon is seeking a detail-oriented Program Manager to optimize Zappos operational efficiency and catalog management within Amazon Marketplace. You will own day-to-day marketplace operations, ensuring listing quality and optimal catalog data across all Zappos listings on Amazon.

You will develop SOPs, lead cross-functional collaborations with fulfillment, inventory, content, and merchandising teams, and drive automation opportunities to improve efficiency and data quality.

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