Marketplace Ops & Catalog Excellence Lead

Amazon; New York (NY); On-site; USD 110,000 - 190,000; Full time

Job summary

Amazon is seeking a detail-oriented Program Manager to optimize Zappos operational efficiency and catalog management within Amazon Marketplace. You will own day-to-day marketplace operations, ensuring listing quality and optimal catalog data across all Zappos listings on Amazon.

You will develop SOPs, lead cross-functional collaborations with fulfillment, inventory, content, and merchandising teams, and drive automation opportunities to improve efficiency and data quality.

Qualifications

• Experience in operations management.
• Catalog management experience.
• Strong cross-functional collaboration skills.
• Proven ability to develop and maintain SOPs.
• Experience with process improvement or automation initiatives.

Responsibilities

• Own day-to-day marketplace operations and optimization for Zappos on Amazon Marketplace.
• Develop and maintain comprehensive standard operating procedures for the marketplace operations team.
• Maintain catalog quality and accuracy across all listings, including images and product data.
• Collaborate with fulfillment, inventory, content, merchandising, and tech teams to implement improvements and automation.

Skills

Operations management

Catalog management

Cross-functional collaboration

Process optimization

SOP development

Data quality

Troubleshooting

Automation opportunities

Stakeholder management

Job description

Amazon is seeking a detail-oriented Program Manager to optimize Zappos operational efficiency and catalog management within Amazon Marketplace. You will own day-to-day marketplace operations, ensuring listing quality and optimal catalog data across all Zappos listings on Amazon.

You will develop SOPs, lead cross-functional collaborations with fulfillment, inventory, content, and merchandising teams, and drive automation opportunities to improve efficiency and data quality.