Marketplace Operations Lead — High-Impact NYC Role

Trata (YC W25); New York (NY); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Meals provided

Equity

Job summary

Trata hosts unique buyside conversations pertaining public markets, connecting analysts and portfolio managers. We’re hiring a Marketplace Operations Manager to work in person in Hudson Yards, NY, joining a seed-stage team of 6.

You will own the core process of matching, scheduling, moderating, and processing calls, learning the product by doing it, and progressively expanding the marketplace through relationships and automation.

Qualifications

• 2–5 years of working experience with high-ownership operational work (transactions such as matches/calls/meetings).
• Takes problems from discovery to measurable impact.
• Able to work in unclear processes and build playbooks.

Responsibilities

• Own matching, outreach, scheduling, moderation, and post-call processing between users on a ticker.
• Streamline processes and automate with engineering over time.
• Reactivate quiet supply and fill demand to maintain volume.
• Establish pre- and post-call compliance to scale calls without breaking trust.
• Manage contractors as volume grows.

Skills

High ownership

High agency

Hands-on operations

AI for speed

Willing to relocate to NYC

Job description

Trata hosts unique buyside conversations pertaining public markets, connecting analysts and portfolio managers. We’re hiring a Marketplace Operations Manager to work in person in Hudson Yards, NY, joining a seed-stage team of 6.

You will own the core process of matching, scheduling, moderating, and processing calls, learning the product by doing it, and progressively expanding the marketplace through relationships and automation.