Marketplace Operations Lead - US Hiring & Escalations

Turing; San Francisco (CA); On-site; USD 150,000 - 230,000; Full time

Job summary

Turing, based in the San Francisco Bay Area, seeks a senior Marketplace Operations Lead to own US-based hiring requests end-to-end. You will coordinate sourcing, assessment, and onboarding with cross-functional teams across time zones, ensuring timely delivery to customers from our SF or Palo Alto offices.

This role emphasizes data-driven decision making, escalation when timelines slip, and scalable playbooks as the team grows.

Qualifications

• 5+ years in fast-moving operations roles such as marketplace or staffing.
• Track record of delivering on hard deadlines, even when not your direct responsibility.
• Ability to learn quickly and judge what good looks like across domains.

Responsibilities

• Own hiring requests and timelines for US-based roles.
• Be the single point of contact for project teams and track status of positions.
• Design screening approaches with project teams to protect quality without delaying processes.
• Raise flags when timelines are at risk and implement recovery plans.
• Collaborate with sourcing, assessment, and onboarding teams to accelerate hiring.

Skills

Operations leadership

Deadline-driven

Data reporting (SQL/Spreadsheet)

Cross-functional collaboration

Stakeholder management

Job description

Turing, based in the San Francisco Bay Area, seeks a senior Marketplace Operations Lead to own US-based hiring requests end-to-end. You will coordinate sourcing, assessment, and onboarding with cross-functional teams across time zones, ensuring timely delivery to customers from our SF or Palo Alto offices.

This role emphasizes data-driven decision making, escalation when timelines slip, and scalable playbooks as the team grows.