Marketing Tech Program Lead — AI & Automation

Stripe; United States; Remote; USD 140,000 - 200,000; Full time

Job summary

Stripe is seeking a Marketing Technology Program Manager to bridge technology, data, and program management in our global marketing engine. You will drive strategic programs with product, engineering, and marketing stakeholders, delivering scalable systems, automation, and AI-enabled improvements to accelerate campaigns and reduce bottlenecks.

The role sits at the intersection of strategy and hands-on execution, requiring experience in marketing automation, ABM, online events, and data-driven

Qualifications

• 6+ years of experience in B2B marketing operations/technology or a related program management role in a high-growth technology environment.
• 3+ years of experience working day-to-day on marketing automation platforms, CRM platforms, audience targeting and personalization, marketing campaign measurement, account based marketing, and online events (webinars).
• 3+ years of experience in end-to-end program management of cross-functional marketing, sales, and engineering initiatives.
• Experience building AI agents, including examples of agents you have deployed and ways you are using AI on a daily basis beyond chat.
• 3+ years of experience doing your own analysis using queries, dashboards, and AI and partnering with analysts and data scientists for more complex analytics needs.
• 3+ years of experience defining your own scope and goals and collaborating with a distributed, global team to deliver on them.
• Excellent written and verbal communication skills, including the ability to convey complex operational concepts to diverse stakeholders across marketing, sales, and engineering.
• Preferred qualifications: Experience managing prospect or marketing database programs, including data enrichment, hygiene, and growth; 3+ years of experience with marketing technology systems and platforms, including Marketo, customer data platforms, marketing channel and campaign measurement and attribution, account based marketing platforms, and online event platforms; Experience selecting and managing third-party software in a B2B marketing context; Experience implementing AI tools to improve marketing operations workflows and productivity; Experience working with global teams on a day-to-day basis; Knowledge of data privacy and compliance frameworks; Experience in the financial services, payments, or B2B software industries.

Responsibilities

• Own end-to-end program delivery for initiatives; maintain program communications, track milestones, lead cross-functional workstreams, and provide regular updates on roadmap progress.
• Lead programs to address recurring marketing process and technology challenges; define objectives, success metrics, and build repeatable processes that scale.
• Partner with product and engineering teams to scope business requirements, coordinate discovery, and translate operational needs into product requirements for internal tooling.
• Lead requirements, selection, contracting, implementation, and adoption of third party software; drive new custom features in the company’s implementation of third party software.
• Coordinate review cycles, pilots, and feedback collection during program execution; summarize required changes, identify launch-blocking issues, and escalated risks as needed.
• Drive ongoing operations improvements through process innovation, automation, and the adoption of AI-powered tools to increase productivity and transform workflows.
• Maintain scalable documentation and support coordination with offshore production teams and cross-functional partners across time zones.

Skills

Marketing ops

Program management

AI agents

Data analysis

Cross-functional

Communication

Tools

Marketo

CDP

CRM systems

Job description

Stripe is seeking a Marketing Technology Program Manager to bridge technology, data, and program management in our global marketing engine. You will drive strategic programs with product, engineering, and marketing stakeholders, delivering scalable systems, automation, and AI-enabled improvements to accelerate campaigns and reduce bottlenecks.

The role sits at the intersection of strategy and hands-on execution, requiring experience in marketing automation, ABM, online events, and data-driven