Marketing Ops Coordinator: CRM & Producer Support

Brown & Brown; San Diego (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health Benefits

401k matching

Paid Time Off

Job summary

Brown & Brown is seeking a Marketing Operations Coordinator in San Diego to support producer management, CRM data accuracy, and customer service excellence. The role involves coordinating appointments, contracts, and licensing for producers while ensuring smooth distribution and collaboration across teams.

The candidate will manage high volumes of data, interact with internal and external customers, and contribute to process improvements.

Qualifications

• Excellent communication and interpersonal abilities for internal and external customers.
• Strong problem solving and analytical thinking to interpret business needs.
• Detail oriented with ability to manage multiple tasks under deadlines.
• Experience using CRM systems and data entry accuracy is preferred.

Responsibilities

• Support producer management including appointments, contracts, and licensing.
• Maintain producer information in Arrowhead’s CRM ensuring data integrity.
• Deliver prompt, professional customer service across channels and KPIs.
• Collaborate across divisions to ensure effective operations and communication.

Skills

Analytical skills

Problem solving

Interpersonal skills

Attention to detail

Tools

Microsoft Office

Job description

Brown & Brown is seeking a Marketing Operations Coordinator in San Diego to support producer management, CRM data accuracy, and customer service excellence. The role involves coordinating appointments, contracts, and licensing for producers while ensuring smooth distribution and collaboration across teams.

The candidate will manage high volumes of data, interact with internal and external customers, and contribute to process improvements.