Producer Licensing & Relations Coordinator

Howden Group Holdings; San Diego (CA); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Unlimited PTO

401k with company match

Paid volunteer days

Job summary

DUAL North America, Inc. is seeking a Producer Relations Administrator to support the Underwriting department and onboarding/relationship management of brokers and agents.

You will maintain producer data, assist with licensing or compliance follow-ups, and provide excellent client service to Agencies and Producers. The position requires a Bachelor’s degree preferred and 0-3 years in a related field, with hybrid work in San Diego.

Qualifications

• Bachelor’s degree preferred; 0-3 years of related field experience.
• Knowledge of insurance industry and/or related compliance systems (AIM, IMS, InsuranceNow) is a plus.
• Excellent written, verbal and client-facing communication skills.
• Ability to understand and process mergers/acquisitions while working with Agencies.
• Proficiency in Microsoft Office Suite; Salesforce experience is preferred.
• Ability to follow policies and procedures; self-motivated with strong attention to detail.
• Must be able to remain stationary 50% of the time with periodic movement in office.

Responsibilities

• Administers compliance with Agency & Producer insurance licenses in all states where Agency/Producer submit business to DUAL NA.
• Maintains Agency and Individual Producers licenses for E&O, P&C, Surplus Lines, Personal Lines where applicable.
• Reviews new agency/producer applications for compliance with DUAL NA and state requirements.
• Coordinates appointments, terminations, renewals of Agency and Individual Producer licenses for all states.
• Collaborates with Agencies/Producers to resolve licensing issues.
• Maintains licensure data across states; creates high-level licensing compliance reporting.
• Works monthly on advising Agencies/Producers on upcoming licensure expiration dates.
• Collaborates with Corporate Compliance, Legal, IT and Division leaders.

Skills

Insurance knowledge

Written and verbal communication

Attention to detail

Self-motivated

Policy and procedure adherence

Mergers/acquisitions understanding

Customer service

Microsoft Office (Word, Excel, Outlook

Education

Bachelor’s degree preferred

Tools

Salesforce

Word

Excel

Outlook

PowerPoint

Job description

DUAL North America, Inc. is seeking a Producer Relations Administrator to support the Underwriting department and onboarding/relationship management of brokers and agents.

You will maintain producer data, assist with licensing or compliance follow-ups, and provide excellent client service to Agencies and Producers. The position requires a Bachelor’s degree preferred and 0-3 years in a related field, with hybrid work in San Diego.