Marketing Operations Lead: Workfront & Automation

Toll Brothers; Fort Washington (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

Toll Brothers in Fort Washington, PA seeks a Marketing Operations Manager to join our marketing team at the corporate office. You will lead Workfront administration, automation, integrations, reporting, and process improvement to boost efficiency and customer experience.

Ideal candidates have 3–5 years with Workfront, strong analytical skills, and a collaborative, training-focused mindset. This is a full-time, on-site role with a competitive package.

Qualifications

• Bachelor's degree in Marketing, Information Systems, Business, or a related field.
• 3–5 years administering Adobe Workfront.
• Experience building and maintaining Workfront Fusion automations.
• Experience working with APIs, integrations, and workflow automation.
• Strong understanding of business process analysis and workflow design.
• Experience developing reports and dashboards.
• Strong analytical and troubleshooting skills.
• Excellent written and verbal communication skills.
• Experience delivering user training and supporting enterprise software users.
• Preferred: Adobe Workfront Fusion Certification
• Experience with Sitecore Content Hub
• Experience with CMS platforms
• Experience working with Adobe Experience Cloud solutions
• Experience with REST APIs, JSON, webhooks, or similar integration technologies
• SQL or reporting experience
• Experience supporting AI-powered workflow automation

Responsibilities

• Workfront Administration & Governance: primary administrator for Adobe Workfront, governance standards, security, releases, and platform health.
• Platform Configuration & Automation: configure Workfront, build Fusion automations, improve efficiency via automation.
• System Support & Integrations: troubleshoot issues, support integrations with marketing tech, collaborate with vendors.
• User Enablement: provide user support, onboarding, training, documentation, and best practices.
• Process Improvement: evaluate processes, implement enhancements, document workflows.
• Reporting & Analytics: develop reports, dashboards, and metrics on usage and governance.
• Quality Assurance & Continuous Improvement: test configurations, evaluate capabilities, suggest enhancements.

Skills

Detail-oriented

Analytical thinker

Effective trainer

Communicator

Collaborative team player

Education

Bachelor's degree

Tools

Adobe Workfront

Workfront Fusion

Sitecore Content Hub

CMS platforms

Adobe Experience Cloud

REST APIs / JSON / webhooks

SQL or reporting

Job description

Toll Brothers in Fort Washington, PA seeks a Marketing Operations Manager to join our marketing team at the corporate office. You will lead Workfront administration, automation, integrations, reporting, and process improvement to boost efficiency and customer experience.

Ideal candidates have 3–5 years with Workfront, strong analytical skills, and a collaborative, training-focused mindset. This is a full-time, on-site role with a competitive package.