Remote Senior Workfront Architect - Marketing Ops

KeyCorp; Cleveland (OH); Hybrid; USD 71,000 - 125,000; Full time

Benefits offered by this job

In-office with flexible options

Job summary

KeyCorp is seeking a Senior Workfront System Administrator – Marketing Operations to administer and optimize Adobe Workfront, build automated workflows, and deliver efficiency gains. You will design queues, routes, approvals, and Fusion scenarios while training users and ensuring on-time delivery for marketing programs.

The role emphasizes collaboration with internal teams and external agencies, translating technical concepts for business stakeholders and driving continuous process improvement.

Qualifications

• Experience in traditional and digital creative development process, ensure content aligns with business objectives and is within brand and compliance standards.
• Proven relationship-building skills working with internal team members, external agencies, and cross-functional teams.
• Strong written and oral communication ability; demonstrated presentation skills.
• Demonstrated organizational and project management skills.
• Demonstrated strong client focus; is efficient and delivers in a timely manner.
• Demonstrated ability to solve problems; escalates as necessary

Responsibilities

• Administer Workfront at the system level, including user and group management, access levels, layout templates, and custom forms.
• Train users as Workfront access is provisioned, develop training resources, and troubleshoot platform issues as they arise.
• Design, build, and maintain request queues, routing rules, approval processes, and automated workflows within Workfront.
• Design and maintain Workfront Fusion scenarios to support automation and API integrations.
• Create, maintain, and enhance reports and dashboards within Workfront.
• Partner with project coordination team members to ensure work is completed on time and within expectations.
• Champion a culture of continuous improvement by actively identifying manual, repetitive processes that can be automated and leading or contributing to the implementation of those improvements.
• Deliver measurable efficiency gains through automation and continuous process improvement.
• Collaborate effectively with internal and external partners, using shared platforms and workflow tools to keep stakeholders informed and aligned throughout project execution.

Skills

Creative development

Relationship building

Communication

Project management

Client focus

Education

Bachelor’s degree preferred

Tools

Adobe Workfront Core Developer certification

Job description

KeyCorp is seeking a Senior Workfront System Administrator – Marketing Operations to administer and optimize Adobe Workfront, build automated workflows, and deliver efficiency gains. You will design queues, routes, approvals, and Fusion scenarios while training users and ensuring on-time delivery for marketing programs.

The role emphasizes collaboration with internal teams and external agencies, translating technical concepts for business stakeholders and driving continuous process improvement.