Marine Service Leader: Advisor & Operations Manager

EAST COAST MARINE; Pompano Beach (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

East Coast Marine is seeking a motivated and experienced Service Advisor/Manager to join our growing team. As a trusted Platinum Mercury marine service dealership, we pride ourselves on delivering top-quality service, maintenance, and customer care for boaters who depend on us to keep their time on the water safe, enjoyable, and worry-free.

The Service Advisor/Manager will oversee daily service operations, manage customer relationships, coordinate repair and maintenance schedules, and ensure

Qualifications

• Minimum 5+ years of experience in marine service management.
• Strong leadership and organizational abilities are essential.
• Excellent communication and customer service skills required.

Responsibilities

• Greeting and assisting customers with service needs and repair scheduling.
• Coordinating workflow between technicians, parts, and service teams.
• Monitoring job progress to ensure timely and accurate completion.
• Managing service documentation, estimates, and invoicing.
• Building strong, long-term customer relationships.

Skills

Leadership

Organizational skills

Customer service

Communication

Job description

East Coast Marine is seeking a motivated and experienced Service Advisor/Manager to join our growing team. As a trusted Platinum Mercury marine service dealership, we pride ourselves on delivering top-quality service, maintenance, and customer care for boaters who depend on us to keep their time on the water safe, enjoyable, and worry-free.

The Service Advisor/Manager will oversee daily service operations, manage customer relationships, coordinate repair and maintenance schedules, and ensure