Marine Service Pro — Customer-First Boat Care

The Boat House; Town of Three Lakes (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

The Boat House in Three Lakes, Wisconsin, is expanding its service department and seeks an energetic Service Advisor to join its team. The ideal candidate should have service writing experience, strong customer service skills, and previous marine industry experience.

This role includes communicating with customers, handling inquiries, and ensuring customer satisfaction while adhering to company policies. The position promotes a positive work environment and offers a chance to make lasting memories for customers.

Qualifications

• Previous Marine Industry related Service Advisor experience is preferred.
• Understanding of working in a service department.
• Consistently show a positive attitude and be a genuine team player.

Responsibilities

• Communicate with customers professionally and courteously.
• Greet customers promptly and present yourself professionally.
• Handle telephone inquiries quickly and courteously.
• Sell service and maintenance to customers.
• Inspect boats prior to repair work and note accurately.

Skills

Service Writing experience

Attention to detail

Dedication to excellent customer service

Great phone and follow up skills

Ability to listen to customer needs

Tools

Dealer management software

Job description

The Boat House in Three Lakes, Wisconsin, is expanding its service department and seeks an energetic Service Advisor to join its team. The ideal candidate should have service writing experience, strong customer service skills, and previous marine industry experience.

This role includes communicating with customers, handling inquiries, and ensuring customer satisfaction while adhering to company policies. The position promotes a positive work environment and offers a chance to make lasting memories for customers.