Marine Service Advisor – Scheduling, Invoicing & Customer Care

MarineMax Brand; Town of Texas (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

MarineMax Brand is looking for a Service Advisor to support the Service Manager and provide exemplary service to customers. The role involves scheduling work for technicians, ensuring quality completion of repairs, and maintaining clear communication with clients throughout the service process.

The ideal candidate will exhibit strong organizational and customer service skills, promoting additional services while managing customer interactions effectively. Join us in delivering high-quality service within a vibrant team environment.

Qualifications

• Experience in customer service related to service operations.
• Ability to work efficiently with teams and customers.
• Familiarity with marine service operations is a plus.

Responsibilities

• Assist in scheduling and distribution of work for technicians.
• Ensure timely completion of repairs and proper communication with customers.
• Promote additional services and obtain customer approvals.

Skills

Customer service skills

Communication skills

Organizational skills

Time management

Job description

MarineMax Brand is looking for a Service Advisor to support the Service Manager and provide exemplary service to customers. The role involves scheduling work for technicians, ensuring quality completion of repairs, and maintaining clear communication with clients throughout the service process.

The ideal candidate will exhibit strong organizational and customer service skills, promoting additional services while managing customer interactions effectively. Join us in delivering high-quality service within a vibrant team environment.