Marine Service Advisor

Seattle Boat Company; Everett (WA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Monthly and Seasonal Incentives

PTO and Holiday Pay

Health and Dental Insurance

401K Retirement Plan

Employee Events

Uniforms

Job summary

Bayside Marine, by Seattle Boat Co., is looking for a Service Consultant. In this role, you will create work orders, schedule service appointments, and work with our technicians to keep customers updated on repairs.

Key requirements are being highly organized, thorough in communication, and have a knack for customer service. We offer incentives, PTO, health and dental insurance, 401K, and team events.

Qualifications

• Customer service experience is required.
• Basic computer skills are required.
• Excellent communication and interpersonal skills are essential.
• Strong work ethic with ability to take direction and deliver results.
• Willingness to learn the customer database system.

Responsibilities

• Provide stellar service to customers and be a team player.
• Build relationships with customers and earn trust in boats maintenance.
• Schedule mechanical and detail services, provide estimates, and obtain customer approval.
• Check in customers for drop off and pick up.
• Collaborate with technicians and parts staff to create accurate estimates and inform customers of further repairs.

Skills

Customer service

Communication

Computer skills

Work ethic

Interpersonal skills

Job description

Bayside Marine, by Seattle Boat Co., is looking for a Service Consultant. In this role, you will create work orders, schedule service appointments, and work with our technicians to keep customers updated on repairs.

Key requirements are being highly organized, thorough in communication, and have a knack for customer service. We offer incentives, PTO, health and dental insurance, 401K, and team events.