Manufacturing Project Coordinator - Order Fulfillment

JOHN W MCDOUGALL CO INC; Nashville (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

John W. McDougall Co. Inc. is seeking a Processing Project Coordinator to support sales and order fulfillment from quote to shipment. The role links sales, estimating, scheduling, purchasing, accounting, quality, and shipping to ensure accurate entry, tracking, and on-time delivery of customer orders.

The successful candidate will coordinate with the sales team on key accounts, manage day-to-day order activity, and help the company scale by adding new customers and growing the business.

Qualifications

• High school diploma or equivalent required.
• 2+ years of experience in order processing, project/sales coordination, or a manufacturing environment preferred.
• Prior experience with Epicor or a comparable ERP system is a plus.

Responsibilities

• Quote Entry: Create new quotes in the ERP and send the RFQ to sales and estimating, only if sales is not already included on the RFQ email or if pricing verification alone is needed.
• Sales Order Entry: Set up new sales orders in ERP and create a corresponding folder on the drive; send order acknowledgements to customers; create jobs within ERP; batch jobs if known; auto-schedule jobs; place on hold when necessary; populate and save travelers to folders and attach them to the corresponding jobs.
• Sales Order Management: Communicate lead times, PO-related questions, and order updates to customers, copying sales on all communication; coordinate shipments and pickups with Shipping Manager and customers; communicate with and manage jobs assigned to subcontractors; ensure purchasing requirements are fulfilled; facilitate RMAs between customers and internal quality team; monitor status of jobs in process; maintain accurate ship dates; update monthly forecast; scan and save signed shippers and send to customers.

Skills

ERP knowledge

Production scheduling

Organizational skills

Communication

Problem solving

Microsoft Office

Teamwork

Time management

Attention to detail

Safety standards

Education

High school diploma or equivalent

Tools

Epicor ERP

Job description

John W. McDougall Co. Inc. is seeking a Processing Project Coordinator to support sales and order fulfillment from quote to shipment. The role links sales, estimating, scheduling, purchasing, accounting, quality, and shipping to ensure accurate entry, tracking, and on-time delivery of customer orders.

The successful candidate will coordinate with the sales team on key accounts, manage day-to-day order activity, and help the company scale by adding new customers and growing the business.