Construction Projects & Orders Coordinator

CMC; Jessup (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

CMC is seeking a Customer Service/Project Coordinator to manage the full order process from intake through delivery and invoicing. You will gather detailed requirements, schedule orders, monitor progression, and respond promptly to inquiries.

The role requires reading civil plans, coordinating with multiple departments, and maintaining ERP records. We offer training, advancement opportunities, and a comprehensive benefits package.

Qualifications

• High school diploma or GED; related training preferred.
• Minimum of 3 years in customer service, project management, or construction site development.
• Strong ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and ERP systems; ability to read/interpret civil drawings.

Responsibilities

• Manage the full order process from intake through delivery and invoicing.
• Gather complete order requirements, schedule orders, and monitor job progress.
• Respond promptly and professionally to customer inquiries.
• Verify pricing, manage change orders, and update order components as needed.
• Follow up on submittals to ensure timely approval and processing.
• Collaborate across departments to ensure accurate, on-time product delivery.
• Coordinate field support visits and ensure resolution of issues.
• Maintain accurate records in ERP and internal systems.
• Attend team meetings and assist with departmental support as needed.

Skills

Multitasking

Communication

MS Office

ERP systems

Civil plans reading

CP&P knowledge

Teamwork

Education

High school diploma or GED

Tools

Titan ERP

Job description

CMC is seeking a Customer Service/Project Coordinator to manage the full order process from intake through delivery and invoicing. You will gather detailed requirements, schedule orders, monitor progression, and respond promptly to inquiries.

The role requires reading civil plans, coordinating with multiple departments, and maintaining ERP records. We offer training, advancement opportunities, and a comprehensive benefits package.