Manufacturing Customer Coordinator - On-Time Deliveries

International Paper

Russellville (AR)

On-site

USD 48,000 - 64,000

Full time

6 days ago

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Job summary

International Paper in Russellville, AR is seeking a Customer Account Coordinator to support Sales, Manufacturing and Shipping by communicating with customers, entering orders, and ensuring timely deliveries across multiple accounts.

The role requires a high school diploma, preferred manufacturing experience and five years in customer relations, with opportunities to grow within a global packaging leader committed to sustainable practices.

Qualifications

High school diploma or GED is required.
Preferred experience in a manufacturing environment.
Preferred computer data-entry experience.
Preferred experience in the corrugate box industry.
Five years of customer relations experience; preferably 1+ years industry specific customer relations experience.

Responsibilities

Communicate with customers, estimate and enter orders and support Sales, Manufacturing and shipping.
Take customer orders from customers or account managers.
Place orders for materials and supplies used in production in a timely manner.
Communicate order status, quotations, changes and confirmations, including complaints or questions.
Process purchase orders, coordinate account credits, and maintain customer data.
Collaborate with production staff using the KIWI system to achieve on-time deliveries.