Customer Account Coordinator: Drive On-Time Deliveries & Strong Customer Relationships

International Paper; Byesville (OH); On-site; USD 50,000 - 64,000; Full time

Job summary

International Paper in Byesville, OH, is seeking a Customer Account Coordinator to manage orders, communicate with customers and coordinate with Sales, Manufacturing and shipping to ensure timely deliveries. The role emphasizes accurate data entry, order processing and proactive customer service.

Qualified candidates have a high school diploma or GED, data-entry experience and a background in manufacturing or corrugated packaging.

Qualifications

• Must have a high school diploma or GED and basic data-entry skills.
• Experience in manufacturing is preferred.
• Experience with corrugated packaging is a plus.
• Three years of customer relations experience is expected.

Responsibilities

• Communicate with customers, estimate and enter orders, and support Sales, Manufacturing and shipping.
• Take customer orders from customers or account managers and place orders for materials.
• Provide timely order status, quotations, changes and confirmations and address issues.
• Process purchase orders, coordinate credits, and maintain customer data.
• Collaborate with production staff to ensure on-time deliveries using the system.

Skills

High school diploma

Manufacturing experience

Data-entry

Corrugated industry experience

Customer relations experience

Action oriented

Resilient

Customer focus

Instills trust

Education

High school diploma or GED

Job description

International Paper in Byesville, OH, is seeking a Customer Account Coordinator to manage orders, communicate with customers and coordinate with Sales, Manufacturing and shipping to ensure timely deliveries. The role emphasizes accurate data entry, order processing and proactive customer service.

Qualified candidates have a high school diploma or GED, data-entry experience and a background in manufacturing or corrugated packaging.