Manufacturing Coordinator

Exotic Automation & Supply; New Hudson (MI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Visibility

Bonus potential

Learning opportunities

Company stability

Benefits & PTO

Job summary

Exotic Automation & Supply is seeking a Manufacturing Coordinator in Michigan to keep projects moving from quote to delivery. You will be the go-to contact for the Manufacturing team, inform customers and sales, and ensure orders are entered accurately in our ERP and released to production.

You will troubleshoot order issues, expedite materials with vendors to meet deadlines, build daily/weekly/monthly reports, and track department KPIs for leadership.

Qualifications

• High school diploma or equivalent. An associate’s degree in business or a technical field is a plus.
• 2+ years of operations support, order entry, customer service, or coordinator experience, ideally in manufacturing or distribution.
• Strong computer skills. ERP or business system experience is preferred.
• Clear, professional communication by phone and in writing.
• Excellent organization and attention to detail, with the ability to juggle priorities in a fast-paced environment.
• A problem-solver who works well independently and as part of a team.
• Comfort with Excel and reporting. KPI tracking experience is a plus.

Responsibilities

• Be the team’s point of contact; provide timely status updates to customers and sales.
• Enter and process orders in the ERP system and release to manufacturing.
• Troubleshoot order issues and assist with sourcing, returns, and non-conforming materials.
• Expedite materials and coordinate with vendors to meet deadlines.
• Build daily, weekly, and monthly reports and track department KPIs for leadership.
• Collaborate with Accounting to resolve invoice rejections and payment issues.
• Learn Exotic Automation product lines and how the Manufacturing team operates.

Skills

Customer service

Order entry

Problem solving

Organization

Communication

Team player

Education

High school diploma or equivalent

Associate's degree in business or technical field

Tools

ERP system

Job description

Keep projects moving from quote to delivery Exotic Automation builds custom manufactured solutions for its customers. As our Manufacturing Coordinator, you will be the go-to contact for the Manufacturing team. You will keep customers and sales informed, get orders into production accurately, and make sure every project stays on track. If you are organized, enjoy solving problems, and like being the person everyone counts on, this role is a great fit.

What You Will Do

• Be the team’s point of contact. Handle quotations and open orders by phone and email, giving customers and sales staff timely status updates.
• Get orders right the first time. Enter and process orders in our ERP system, including customer information, EDI transactions, and pricing, then release them to manufacturing.
• Solve problems. Troubleshoot order issues with labor, materials, or pricing, and help with sourcing, returned goods, and non-conforming materials.
• Keep materials flowing. Expedite materials and follow up with vendors so customer deadlines are met.
• Track performance. Build daily, weekly, and monthly reports and maintain department KPIs that leadership uses to make decisions.
• Partner with Accounting. Resolve invoice rejections, payment issues, credit card orders, and account discrepancies.
• Learn the business. Build a solid understanding of Exotic’s product lines and the work our Manufacturing team does.

What You Bring

• High school diploma or equivalent. An associate’s degree in business or a technical field is a plus.
• 2+ years of operations support, order entry, customer service, or coordinator experience, ideally in manufacturing or distribution.
• Strong computer skills. ERP or business system experience is preferred.
• Clear, professional communication by phone and in writing.
• Excellent organization and attention to detail, with the ability to juggle priorities in a fast-paced environment.
• A problem-solver who works well independently and as part of a team.
• Comfort with Excel and reporting. KPI tracking experience is a plus.

Why Exotic Automation

• Visibility. You’ll be at the center of the action, working with customers, sales, manufacturing, and accounting.
• Bonus potential. The role is eligible for the Corporate Staff Bonus Plan.
• Learning. You’ll learn technical products in a growing industrial business.
• Stability. Exotic is part of the Value Added Companies family.
• Comprehensive Benefits Package. Exotic Automation offers full benefits and PTO.

Exotic Automation maintains a drug-free workplace, including testing for marijuana.

Exotic Automation is an Equal Opportunity Employer

Working Conditions: Normal business office and industrial environment with regular (up to 100% of work time) exposure to noise, dust, office equipment, machinery, equipment and supplies