Product Manager - Pneumatics

Exotic Automation & Supply; New Hudson (MI); On-site; USD 50,000 - 80,000; Full time

Job summary

Exotic Automation & Supply in New Hudson, Michigan is looking for a skilled professional to provide technical support and drive sales for specific product lines. You will be responsible for training, customer proposals, and supplier relationship management.

The ideal candidate will have a degree in a related field or equivalent sales experience, alongside skills in customer service and technical knowledge. Join us to be part of a dynamic team and contribute to our customer support efforts.

Qualifications

• Bachelor’s degree in a related area of responsibility or three years of sales-related experience.
• Three years of experience in a sales-related role, preferably technical.
• Previous experience with CRM systems is preferred.

Responsibilities

• Planning strategy for sales and providing technical knowledge/training.
• Providing product information support and training on assigned products.
• Documenting customer proposals and handling customer concerns.
• Promoting positive supplier relationships and inventory management.
• Creating and driving sales promotions.

Skills

Technical support

Sales experience

Customer service

Marketing strategy

Product training

Education

Bachelor’s degree in related field or 3 years of sales experience

Tools

CRM software

Job description

General Summary
Responsible to technically support the organization in promoting a product group. Works with staff and management on product training, technical support, new product review, and recommendations on services.

What You Will Do (Essential Job Functions)

• Product Strategy & Planning
  • Plans strategy for sales of, and provides technical knowledge/training for, assigned products and/or product groups
  • Assists management in development of long/short-term business plans and preparing sales forecasts and plans
  • Introduces new technologies
  • Identifies key competitors/competitive products and provides feedback to Account Managers and Sales Management
• Technical Support & Training
  • Provides product information support on assigned product groups
  • Provides training at all levels for product expertise
  • Responsible for field applications, system designs and customer product developments/enhancements
  • Works with technical representatives, distributors, marketing and product teams to adapt products to customer needs
• Customer & Sales Support
  • Documents and provides detailed customer proposals
  • Searches and develops new customer targets to achieve sales growth objectives
  • Makes joint sales calls with Account Managers
  • Handles customer concerns and non-conforming material processes
• Supplier & Inventory Management
  • Promotes positive supplier relationships
  • Works with Supplier Management Team in development of supplier and distributor contracts
  • Recommends inventory adjustments
  • Manages special supplier programs and rebate selling levels
• Sales Promotion & Marketing
  • Creates and drives sales promotions
  • Assists Retail Service group with strategies and programs
• Reporting & Process Improvement
  • Provides timely reports summarizing findings on a given product or project
  • Enhances profit through continuous productivity, throughput, customer service, quality and cost reduction
  • Recommends process improvements

Supplemental Job Functions

• Assists with marketing material creation
• Participates in product line specific trade shows and open house activities
• Champions and presents at Exotic University as assigned
• Participates in corporate onboarding and orientation programs
• Performs other duties as assigned or requested

Knowledge, Skills and Abilities Required

• Bachelor’s degree in a related area of responsibility (may substitute three (3) years of sales‑related work experience)
• Three (3) years of experience in a sales‑related role – technical and industry‑specific preferred
• Previous experience working on a computer – CRM experience preferred
• Available for 24‑hour customer support
• Valid driver’s license
• Ability to maintain a vehicle that seats four adults comfortably and meets Exotic standards for cleanliness, safety and insurance compliance

Working Conditions

• Normal business office and industrial environment with regular (up to 100% of work time) exposure to noise, dust, office equipment, machinery, equipment and supplies

Exotic Automation & Supply maintains a drug‑free workplace, including testing for marijuana.