Manufacturing Client Partner: Growth & CX Strategy

New York Technology Partners

Detroit (MI)

On-site

USD 120,000 - 180,000

Full time

2 days ago

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Job summary

New York Technology Partners in Detroit seeks a hands-on Client Partner to lead manufacturing-industry engagements, owning CMO and Experience Officer relationships, driving revenue growth, and expanding our service footprint with named clients in Energy, Resources, and Utilities.

You will work cross-functionally with marketing, design, and analytics teams to analyze data, identify trends, implement optimizations, and shape strategic initiatives while ensuring delivery excellence across

Qualifications

Experience in digital marketing, digital design, or proposition development across brands, agencies, or consultancies.

Responsibilities

Serve as the primary client contact, maintaining and growing relationships, understanding client needs, and ensuring satisfaction.
Advise CMOs, CDOs, and other digital stakeholders on strategy across customer experience, digital marketing, e-commerce, and self-service development.
Help develop marketing and advertising strategies aligned with client objectives and target audiences.
Coordinate with service leads to own the narrative and outcomes for clients.
Work with client teams to analyze data, identify trends, implement optimizations, and shape strategic initiatives.
Act as the customer's champion, pushing for excellence across the team.
Travel to client sites as needed (frequency varies).
Lead the business development effort to build a sales pipeline with revenue targets.
Champion a unified, one-team mindset across stakeholders.
Create and share best practices and delivery learnings across peers.