Mandarin-Speaking Customer Support – Car Insurance

AppleOne Employment Services; La Puente (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Full-time schedule

Temp-to-hire opportunity

Small office environment

Job summary

AppleOne Employment Services seeks a Bilingual Mandarin Customer Service representative for a full-time role in California. The ideal candidate is energetic, customer-focused and able to assist clients over the phone and in person while supporting daily office operations in a car insurance environment.

Entry-level candidates fluent in Mandarin are encouraged to apply. The position offers growth, teamwork and a positive, hands-on learning environment with day-to-day variety.

Qualifications

• Mandarin bilingual required, English fluency preferred.
• Entry level considered if fluent in Mandarin; 1–2 years customer service preferred.

Responsibilities

• Answer incoming customer calls and provide friendly, professional assistance.
• Deliver excellent customer service to clients by phone and in person.
• Remind customers about policy payments and help support account follow-up.
• Assist with general administrative duties and office support tasks.
• Maintain a positive, helpful, and professional demeanor with customers and team members.
• Support team goals by staying organized, dependable, and proactive.

Skills

Bilingual Mandarin

Customer service

Job description

AppleOne Employment Services seeks a Bilingual Mandarin Customer Service representative for a full-time role in California. The ideal candidate is energetic, customer-focused and able to assist clients over the phone and in person while supporting daily office operations in a car insurance environment.

Entry-level candidates fluent in Mandarin are encouraged to apply. The position offers growth, teamwork and a positive, hands-on learning environment with day-to-day variety.