Bilingual Mandarin Chinese Administrative Assistant

Farmers Insurance Group; Chino Hills (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance Credit

Bonus incentives

Paid time off

Training/coaching provided

Competitive base salary

Job summary

Farmers Insurance Group in Chino Hills, CA is hiring a Bilingual Mandarin Chinese Insurance Customer Service Assistant to join our team. The role supports clients on phone and online, designs quotes with guidance, and collaborates with management and underwriting to improve service and growth.

The ideal candidate is fluent in Mandarin, has strong communication skills, is highly organized, and comfortable using Microsoft Office.

Qualifications

• Computer-savvy and proficient with Microsoft Office programs.
• Strong communication skills in-person and online.
• Self-motivated, highly organized, and strong attention to detail.

Responsibilities

• Marketing: plan marketing events and strategic growth projects.
• Client Account Management: assist clients and potential clients on the phone and other platforms.
• Quoting: You'll learn to be the architect and design the best insurance quotes for clients with excellent coverages and amazing prices.
• Learn to collaborate with management and underwriting on Home, Auto, Business insurance.
• Partnership Management: Maintain and develop agency relations with partners, vendors, underwriting and clients.

Job description

Farmers Insurance Group

Job Category

Overview

Description

Jason Hsu Farmers Insurance of Chino Hills, CA. We are hiring for a Bilingual Mandarin Chinese Insurance Customer Service Assistant to join our team! Our Farmers Insurance agency ranks in the top 5 in fastest growth and production in the state of California. This is a great opportunity to work with a passionate team and owner for one of the best insurance agencies in California!

We welcome candidates from the bank mortgage and lending industry to apply to this position!

Our fast-paced work environment with amazing office culture and team dynamic. Because of its increasing growth, there would be many opportunities for you to learn different skills and wear different hats as the team tackles on initiatives.

Benefits for the Insurance Customer Service & Support Assistant:

• Competitive base salary (commensurate with experience)
• Health Insurance Credit
• Bonus incentives based on individual/agency performance
• Paid time off
• High growth potential/advancement opportunity
• Training/coaching provided

Qualifications for the Insurance Customer Service & Support Assistant:

• Computer-savvy and proficient with Microsoft Office programs
• Strong communication skills in-person and online
• Self-motivated, highly organized, and strong attention to detail

Responsibilities for the Insurance Customer Service & Support Assistant:

• Marketing: plan marketing events and strategic growth projects
• Client Account Management: assist clients and potential clients on the phone and other platforms
• Quoting: You'll learn to be the architect and design the best insurance quotes for clients with excellent coverages and amazing prices
• Learn to collaborate with management and underwriting on Home, Auto, Business insurance
• Partnership Management: Maintain and develop agency relations with partners, vendors, underwriting and clients
• Working directly with the agency owner to enhance your marketing, client management and relationship skills for agency and individual growthWorking directly with the agency owner to enhance your marketing, client management and relationship skills for agency and individual growth

Together, we will work in our brand new remodeled facility, engage with top tier technology to set, achieve and surpass your personal and our agency goals. I look forward to growing with you and being a partner in your successful future.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

• Paid time off

Schedule:

• 8 hour shift

Application Question(s):

• Are you a US Citizen, green card, or permanent resident of the US?