Bilingual Mandarin Insurance Admin & Client Specialist

Farmers Insurance Group; Chino Hills (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance Credit

Bonus incentives

Paid time off

Training/coaching provided

Competitive base salary

Job summary

Farmers Insurance Group in Chino Hills, CA is hiring a Bilingual Mandarin Chinese Insurance Customer Service Assistant to join our team. The role supports clients on phone and online, designs quotes with guidance, and collaborates with management and underwriting to improve service and growth.

The ideal candidate is fluent in Mandarin, has strong communication skills, is highly organized, and comfortable using Microsoft Office.

Qualifications

• Computer-savvy and proficient with Microsoft Office programs.
• Strong communication skills in-person and online.
• Self-motivated, highly organized, and strong attention to detail.

Responsibilities

• Marketing: plan marketing events and strategic growth projects.
• Client Account Management: assist clients and potential clients on the phone and other platforms.
• Quoting: You'll learn to be the architect and design the best insurance quotes for clients with excellent coverages and amazing prices.
• Learn to collaborate with management and underwriting on Home, Auto, Business insurance.
• Partnership Management: Maintain and develop agency relations with partners, vendors, underwriting and clients.

Job description

Farmers Insurance Group in Chino Hills, CA is hiring a Bilingual Mandarin Chinese Insurance Customer Service Assistant to join our team. The role supports clients on phone and online, designs quotes with guidance, and collaborates with management and underwriting to improve service and growth.

The ideal candidate is fluent in Mandarin, has strong communication skills, is highly organized, and comfortable using Microsoft Office.