Mandarin Front Desk & Client Experience Specialist

Annie Aesthetic; Los Angeles (CA); Sur place; USD 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

Benefits

Résumé du poste

Deluxe Med Spa in Los Angeles, CA is seeking a personable Front Desk Assistant to join our team. You will provide friendly client interactions, handle check-ins/outs, schedule follow-ups, and assist with product recommendations in a fast-paced aesthetic setting.

The role offers advancement to a Sales Consultant based on performance and introduces opportunities to contribute to a welcoming and professional patient experience in a respected non-invasive aesthetics practice.

Qualifications

• Experience in a customer-facing role is preferred.
• Knowledge of medical aesthetics and skincare is highly desired.
• Exceptional customer service and communication skills.
• Ability to multitask in a fast-paced, team-oriented environment.
• Reliable, punctual and proactive with strong problem-solving skills.

Responsabilités

• Greet and welcome clients in a professional and friendly manner.
• Handle check-ins/outs, schedule follow-up appointments, and manage payments.
• Respond to inquiries about treatments and products.
• Address client concerns and elevate major issues to management as needed.
• Maintain accurate patient records and ensure paperwork is complete.
• Answer and direct phone calls, respond to emails, and manage patient flow.
• Assist with data entry and other administrative tasks.
• Perform opening and closing duties for the MedSpa.

Connaissances

Customer service

Medical aesthetics knowledge

Multitasking

Tech-savvy

Mandarin fluency

Scheduling software

Email proficiency

Outils

SalonIris

Zenoti

Description du poste

Deluxe Med Spa in Los Angeles, CA is seeking a personable Front Desk Assistant to join our team. You will provide friendly client interactions, handle check-ins/outs, schedule follow-ups, and assist with product recommendations in a fast-paced aesthetic setting.

The role offers advancement to a Sales Consultant based on performance and introduces opportunities to contribute to a welcoming and professional patient experience in a respected non-invasive aesthetics practice.