Front desk Supervisor

Dermafix Spa; Gainesville (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A beauty and wellness spa in Gainesville, Florida is seeking a dynamic Sales Supervisor to oversee customer service and collaborate on the spa schedule. Candidates should have proven sales experience, excellent communication skills, and proficiency with PCs and CRMs. Aesthetician background is a plus, but not required. This role offers the chance to promote wellness products and contribute to a welcoming environment.

Qualifications

• Proven experience as a front desk spa receptionist or in similar facilities.
• Aesthetician background is a plus.
• Ability to manage appointments and provide outstanding customer service.

Responsibilities

• Greet visitors and clients professionally.
• Manage appointments and scheduling reservations.
• Promote and sell products and treatments.

Skills

Excellent communication

Time management

Multitasking

Data entry

Sales experience

Tools

PCs

CRMs

Job description

Our Spa is seeking a dynamic Sales Supervisor to join our growing team. This unique opportunity is for a business that values friendliness, organization, and experience. The role requires overseeing customer service and collaborating with our team on the spa schedule. We are looking for someone with proven front sales experience, proficiency with PCs and CRMs, and essential expertise. While an esthetician background is highly desirable, it is not required.

Key Responsibilities

• Greet visitors and clients with a professional appearance and a smile
• Answer incoming phone calls
• Manage appointments and scheduling reservations
• Promote and sell products and treatments, achieving sales targets and goals
• Respond to inquiries and provide information to clients
• Process payments and maintain accurate sales records
• Maintain a tidy and organized front desk area
• Assist with administrative tasks such as data entry, filing, and photocopying

Qualifications

• Proven experience as a front desk spa receptionist or in similar facilities
• An aesthetician background is a big plus, or knowledge of the skin care industry in a professional setting
• Excellent communication and time management skills
• Proficiency in basic computer applications
• Strong data entry and typing skills
• Ability to multitask and work efficiently in a fast-paced environment
• Ability to prioritize tasks and effectively manage calendars
• Must have reliable transportation to and from work
• Must be able to work a flexible schedule
• Must have excellent time management skills

If you are passionate about providing exceptional customer service and contributing to a welcoming spa environment, we would love to hear from you!