Manassas Plumbing Operations Manager: Growth & Profit Sharing

Trustal Recruiting; Manassas (VA); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Take-home company vehicle

Vehicle allowance

Company phone

Tablet/laptop

Tuition/licensing support

Leadership development budget

401(k) Plan with match

Medical, Dental, Vision coverage

Job summary

JPB Home Services Inc. in Manassas, VA seeks a high-impact Plumbing Manager to lead residential field operations and drive revenue growth. You will standardize workflows, coach technicians, and expand high-margin services across Northern Virginia.

The role emphasizes P&L accountability, budgeting, and a strong leadership presence to foster a positive, growth-oriented team culture within a growing, family-owned platform.

Qualifications

• Not specified.

Responsibilities

• Lead day-to-day residential plumbing field operations across the Manassas regional market.
• Manage full departmental P&L accountability, controlling gross profit margins, optimizing labor ratios, and managing material costs.
• Coach, mentor, and support field technicians through regular 1-on-1s, field ride-alongs, technical guidance, and training.
• Leverage ServiceTitan to manage dispatching, review operational metrics, track KPIs, and standardize procedures.
• Drive expansion into jetting, sewer repairs, and pipelining as high-margin capabilities.
• Manage customer escalations with diplomacy to maintain brand trust and low callbacks (<2.5%).
• Support field morale and technician retention with fair rotations and guaranteed hours.

Skills

Leadership

Financial acumen

Software skills

Tools

ServiceTitan

Job description

JPB Home Services Inc. in Manassas, VA seeks a high-impact Plumbing Manager to lead residential field operations and drive revenue growth. You will standardize workflows, coach technicians, and expand high-margin services across Northern Virginia.

The role emphasizes P&L accountability, budgeting, and a strong leadership presence to foster a positive, growth-oriented team culture within a growing, family-owned platform.