Plumbing Service Manager: Lead Team, Drive Growth & Service

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical; Alexandria (VA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Paid holidays

Leadership development

Job summary

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical in Alexandria, VA is seeking a Plumbing Service Manager to lead our residential service team. You will coach technicians, monitor KPIs, and drive revenue while delivering an outstanding customer experience.

Join a growing organization with a strong brand, comprehensive benefits, and advancement opportunities. This leadership role demands strategic thinking, data-driven decisions, and a commitment to service excellence in a fast-paced

Qualifications

• Experience leading a residential plumbing service team.
• Proven success driving performance and accountability.
• Strong leadership, communication, and coaching skills.
• Ability to analyze KPIs and make data-driven decisions.
• Customer-focused mindset with a commitment to service excellence.
• Ability to thrive in a fast-paced, results-oriented environment.

Responsibilities

• Lead and develop your team through coaching, mentorship, and accountability for residential plumbing professionals.
• Drive revenue and performance by monitoring KPIs and identifying growth opportunities to meet profitability goals.
• Improve operational efficiency by partnering with field and office leadership to optimize scheduling and productivity.
• Support technical excellence by providing guidance, troubleshooting, and best practices to technicians.
• Deliver an outstanding customer experience by maintaining high standards of service quality and professionalism.
• Recruit and develop talent to build a strong pipeline for future growth.

Skills

Leadership

Coaching

KPIs analysis

Data-driven decisions

Customer focus

Communication

Team development

Problem solving

Job description

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical in Alexandria, VA is seeking a Plumbing Service Manager to lead our residential service team. You will coach technicians, monitor KPIs, and drive revenue while delivering an outstanding customer experience.

Join a growing organization with a strong brand, comprehensive benefits, and advancement opportunities. This leadership role demands strategic thinking, data-driven decisions, and a commitment to service excellence in a fast-paced