Plumbing Service Manager: Lead Team, Drive Growth

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical; Lorton (VA); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Leadership development

Career growth

Strong brand

Job summary

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical in the Alexandria region seeks a Plumbing Service Manager to lead our residential plumbing team.

You will drive operational excellence, develop a high‑performing crew, and deliver strong business results while maintaining an exceptional customer experience. This role emphasizes coaching, scheduling optimization, KPI analysis, and a focus on safety and quality to support growth and continued service leadership across our expanding

Qualifications

• Experience leading a residential plumbing service team.
• Proven success driving performance and accountability.
• Strong leadership, communication, and coaching skills.
• Ability to analyze KPIs and make data-driven decisions.
• Customer-focused mindset with a commitment to service excellence.
• Ability to thrive in a fast-paced, results-oriented environment.
• Valid driver’s license and acceptable driving record.

Responsibilities

• Lead and develop your team by coaching, mentorship, and accountability for residential plumbing professionals.
• Drive revenue and performance by monitoring KPIs and helping the team achieve goals.
• Improve operational efficiency by optimizing scheduling and cross-functional collaboration.
• Support technical excellence by guiding technicians and sharing best practices.
• Deliver an outstanding customer experience with the highest standards of quality and professionalism.
• Recruit and develop talent to build a strong pipeline for future growth.

Skills

Leadership

Coaching

KPI analysis

Customer service

Education

Master Plumber license

Job description

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical in the Alexandria region seeks a Plumbing Service Manager to lead our residential plumbing team.

You will drive operational excellence, develop a high‑performing crew, and deliver strong business results while maintaining an exceptional customer experience. This role emphasizes coaching, scheduling optimization, KPI analysis, and a focus on safety and quality to support growth and continued service leadership across our expanding