Manager, Sales Operations

Jobtailor; Littleton (MA); On-site; USD 70,000 - 110,000; Full time

Job summary

Jobtailor is seeking a Sales Support Team Lead to direct, coordinate and plan sales support activities and oversee a team of sales support associates in a fast-paced environment. The role requires hiring, providing performance feedback, and setting clear individual and team expectations, while leading high-priority accounts with senior sales staff.

Strong communication, organizational skills, and proactive decision-making are essential.

Qualifications

• Bachelor's Degree in business or related field.
• Previous office admin experience helpful.
• Time management and ability to meet deadlines.
• Strong organizational skills and ability to multitask.
• Problem-solving and decision making.
• Proactivity and self-direction.
• Excellent analytical and communication skills.

Responsibilities

• Direct, coordinate and plan sales support activities.
• Oversee a team of sales support associates.
• Lead the team, hiring, providing performance feedback, and setting expectations.
• Lead work on high-priority and more complex accounts with assigned senior sales team.
• Exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills.
• Coordinate capacity planning for the team.

Skills

Leadership

Team management

Hiring

Account leadership

Communication

Capacity planning

Education

Bachelor's degree in business or related field

Job description

• Direct, coordinate and plan sales support activities.
• Oversee a team of sales support associates.
• Responsible for leading the team, hiring, providing performance feedback, setting individual and team expectations.
• Lead work on high-priority and more complex accounts with assigned senior sales team.
• Exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills.
• Coordinate capacity planning for the team.

Requirements

• Bachelor's Degree in business or related field.
• Previous office admin experience helpful.
• Time management and ability to meet deadlines.
• Strong organizational skills and ability to multitask.
• Problem-solving and decision making.
• Proactivity and self-direction.
• Excellent analytical and communication skills.

Core Competencies

Demonstrates strong leadership in managing sales support teams, with a focus on performance feedback, capacity planning, and effective communication. Proven ability to multitask, solve problems, and make decisions in a fast-paced environment.