Manager, Sales Commissions

Global Payments Inc.; Atlanta (GA); On-site; USD 140,000 - 210,000; Full time

Job summary

Global Payments Inc. is seeking a Manager, Sales Commissions to lead and optimize our global commissions programs. You will oversee calculation, validation, and payout of incentives while partnering with Sales, Finance, HR, and Legal to scale programs in a complex environment.

The role demands 10+ years in sales compensation and 3+ years of people leadership, with a focus on governance, analytics, and continuous improvement. A data-driven mindset and strong stakeholder management are essential.

Qualifications

• Bachelor's degree or higher in a business-related field.
• Experience leading sales compensation and incentive programs.

Responsibilities

• Lead, coach, and develop a high-performing team for sales commissions administration.
• Oversee accurate calculation, validation, and payment of commissions and incentive programs.
• Ensure governance, controls, and audit readiness for commission processes.
• Partner with Sales, Finance, HR, Revenue Ops, and Legal to administer compensation programs.
• Provide executive-level reporting on commission performance and trends.
• Drive automation and process improvement for scalability and efficiency.
• Lead strategic compensation transformation and system implementation projects.
• Manage escalations and resolve complex compensation matters.
• Advise business leaders on governance and best practices.

Skills

Sales compensation

People leadership

Cross-functional collaboration

Analytical thinking

Project management

Communication

Change management

Executive stakeholder management

Operational excellence

Education

Bachelor's degree in Business, Finance, Accounting, Economics, or related field

Tools

Xactly Incent

Job description

Ready to launch your career with Global Payments? Join Global Payments as a Manager, Sales Commissions and play a critical role in shaping the compensation programs that support thousands of sales professionals worldwide. In this highly visible leadership role, you'll partner across Sales, Finance, HR, Revenue Operations, and Executive Leadership to ensure commission programs are accurate, scalable, strategic, and aligned with business objectives. If you're passionate about operational excellence, data-driven decision making, and developing high-performing teams, this is an opportunity to make a significant impact.

What you'll own

• Lead, coach, and develop a high-performing team responsible for sales commissions administration and operations.
• Oversee the accurate and timely calculation, validation, and payment of sales commissions and incentive compensation programs.
• Ensure commission processes, controls, and governance practices meet business, compliance, and audit requirements.
• Partner closely with Sales, Finance, HR, Revenue Operations, and Legal teams to implement and administer compensation programs.
• Deliver executive-level reporting and insights on commission performance, attainment trends, and program effectiveness.
• Drive operational excellence through automation, process improvements, and continuous optimization initiatives.
• Lead strategic projects including compensation plan harmonization, operating model enhancements, system implementations, and transformation efforts.
• Manage escalations and complex compensation matters while providing exceptional stakeholder support.
• Serve as a trusted advisor to business leaders on commission governance, administration, and industry best practices.
• Identify opportunities to improve scalability, efficiency, reporting capabilities, and the overall seller experience.

What you'll bring

• Bachelor's degree in Business, Finance, Accounting, Economics, or a related field.
• 10+ years of experience in sales compensation, commissions operations, incentive compensation, or a related discipline.
• 3+ years of people leadership experience in a fast-paced and complex business environment.
• Experience supporting sophisticated sales compensation programs for large sales organizations.
• Strong analytical, operational, and project management skills.
• Ability to influence cross-functional stakeholders and drive alignment across multiple business functions.
• Proven success leading through change and delivering measurable business outcomes.
• Experience managing executive-level stakeholders and resolving complex compensation matters.
• Strong communication, presentation, and relationship management skills.
• A continuous improvement mindset with a focus on process excellence and operational scalability.

It's a bonus if you have

• Experience supporting sales organizations with 1,000+ sales professionals.
• Experience managing global sales compensation programs and supporting geographically dispersed teams.
• Xactly Incent administration, configuration, implementation, or optimization experience.
• Experience leading compensation transformation, plan harmonization, or operating model redesign initiatives.
• Experience with large-scale systems implementations and process automation projects.
• Proven success partnering across Sales, Finance, HR, Revenue Operations, Legal, and Executive Leadership teams.
• Advanced reporting, analytics, and business intelligence experience related to sales performance and incentive compensation.

About The Team

The Sales Commissions team serves as a strategic partner to the business by ensuring compensation programs are administered accurately, efficiently, and in alignment with company objectives. The team supports a large and complex global sales organization, delivering governance, analytics, operational excellence, and continuous improvement initiatives that enable sellers to focus on driving growth. Through collaboration, innovation, and operational rigor, the team helps create a best-in-class seller experience while supporting the company's long-term success.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner, and win as one team. We embrace accountability, innovation, and continuous learning, always looking for opportunities to improve the way we serve our customers and support our employees. We empower our teams to make an impact, grow their careers, and help shape the future of payments. If you're ready to lead meaningful change while supporting a world-class sales organization, we'd love to hear from you.