Sales Compensation Manager - United States

EdCast; Mountain View (CA); Remote; USD 140,000 - 210,000; Full time

Job summary

EdCast is seeking a Sales Compensation Manager to lead a global sales compensation team. The role combines mentorship with hands-on execution of end-to-end commission cycles and continuous improvement of compensation tooling and processes.

You will own commission calculations, statements, and monthly/quarterly close activities, collaborating with Finance and Operations to ensure accuracy and timeliness. A player-coach mindset is essential.

Qualifications

• 6+ years in sales compensation administration at a SaaS company.
• 2+ years of people management experience.
• Experience in full-cycle sales compensation administration — calculations, crediting, draws, clawbacks and dispute resolution.
• Hands-on experience administrating a modern ICM tool (SPIFF preferred; Xactly, CaptivateIQ or similar acceptable).
• Familiarity with Salesforce reporting and CRM data.
• Strong Microsoft Excel / Google Sheets skills and a high bar for accuracy and attention to detail.

Responsibilities

• Coach, mentor, and develop a Sales Compensation Analyst through regular feedback, prioritization, and professional development.
• Own the quality and accuracy of commission processing for assigned business units, providing oversight and quality assurance for work completed by the Sales Compensation Analyst.
• Execute monthly and quarterly commission calculations accurately and on schedule.
• Produce commission statements and support monthly close and commission accrual processes in partnership with Finance.
• Identify process improvements that enhance the accuracy, scalability, and efficiency of sales compensation operations, including automation and system enhancements.
• Assist with the administration of the SPIFF incentive compensation management (ICM) platform, including maintaining plan configuration, payee assignments, quotas, and hierarchy management.
• Serve as the first point of contact for commission inquiries - investigating and resolving issues while providing exceptional customer support.
• Independently execute the commission calculation cycle with high-level direction, owning a defined scope and using established approaches to solve well-defined problems.
• Deliver high-quality, well-documented output that others can rely on, and communicate clear, concise updates to stakeholders.
• Gather feedback from payees and validate that solutions address any underlying issue.

Skills

Sales compensation administration

People management

Commission calculations

Analytical skills

Excel/Google Sheets

Attention to detail

Cross-functional collaboration

CRM data familiarity

Tools

SPIFF

Xactly

CaptivateIQ

Salesforce

Job description

We're looking for a Sales Compensation Manager to join our global sales compensation team. We are looking for a player-coach who will mentor a Sales Compensation Analyst while also serving as a hands-on operator and strategic partner to our sales organization — owning end-to-end compensation administration for assigned teams. This is a high-visibility role at the intersection of Sales, Finance and Operations. You will help with the accurate, on-time execution of our monthly and quarterly commission cycles and administer the compensation tooling that supports them. This role will be a key member of the sales compensation team: when payees are paid correctly and on time, and their questions are answered quickly, the whole GTM organization runs with more trust and less friction. You will work with high-level direction from your manager but be relied on to independently execute each commission cycle, escalating the genuinely ambiguous calls.

In this role you will

• Coach, mentor, and develop a Sales Compensation Analyst through regular feedback, prioritization, and professional development.
• Own the quality and accuracy of commission processing for assigned business units, providing oversight and quality assurance for work completed by the Sales Compensation Analyst.
• Execute monthly and quarterly commission calculations accurately and on schedule.
• Produce commission statements and support monthly close and commission accrual processes in partnership with Finance.
• Identify process improvements that enhance the accuracy, scalability, and efficiency of sales compensation operations, including automation and system enhancements.
• Assist with the administration of the SPIFF incentive compensation management (ICM) platform, including maintaining plan configuration, payee assignments, quotas, and hierarchy management.
• Serve as the first point of contact for commission inquiries - investigating and resolving issues while providing exceptional customer support.
• Independently execute the commission calculation cycle with high-level direction, owning a defined scope and using established approaches to solve well-defined problems.
• Deliver high-quality, well-documented output that others can rely on, and communicate clear, concise updates to stakeholders.
• Gather feedback from payees and validate that solutions address any underlying issue.

You Have What It Takes

• 6+ years in sales compensation administration or related role at a SaaS company.
• 2+ years of people management experience, with a track record of developing a high-performing team.
• Experience in full-cycle sales compensation administration — calculations, crediting, draws, clawbacks and dispute resolution.
• Strong analytical and problem-solving skills with the ability to identify root causes and recommend solutions.
• Hands-on experience administrating a modern ICM tool (SPIFF preferred; Xactly, CaptivateIQ or similar acceptable).
• Familiarity with Salesforce reporting and CRM data.
• Strong Microsoft Excel / Google Sheets skills and a high bar for accuracy and attention to detail.
• Ability to prioritize competing initiatives, manage multiple deadlines, and lead through ambiguity while maintaining a high degree of accuracy.
• Sound judgement handling confidential compensation data and clear, well-structured communication.
• Experience partnering with geographically dispersed teams.
• A team player with a positive “can do” attitude #LI-remote