Manager, Product Implementation

Blue Shield of CA; San Diego (CA); Híbrido; USD 140 000 - 190 000; Tempo integral

Resumo da oferta

Blue Shield of CA is seeking a senior leader to manage the Product Lifecycle for regulated member and broker communications. This role focuses on implementing mandated materials, ensuring accuracy, and delivering timely communications while guiding change management and file submissions.

The ideal candidate brings extensive experience in regulatory marketing for health plans, strong leadership, and the ability to coordinate across marketing and project teams in a hybrid work environment.

Qualificações

• Bachelor's degree or High School Diploma/GED with 4 years additional relevant experience in lieu of a degree
• Requires at least 7 years prior relevant experience
• 2 years prior people management experience as team lead or manager
• Strong interpersonal, negotiation and communications skills
• Ability to multitask with multiple deadlines
• Good analytical and quantitative skills with Excel/PowerPoint/Word
• Understands work scheduling, prioritizing, coaching and process execution
• Knowledge of legal, brand and regulatory compliance requirements for marketing health insurance plans
• Demonstrated leadership ability to lead direct reports and cross-functional teams

Responsabilidades

• Manage and update regulated member/broker materials according to mandated requirements
• Ensure accurate and timely delivery of regulated or member-facing communications
• Lead cross-functional marketing or project teams and support change management and filing processes

Conhecimentos

Leadership

Negotiation

Communication

Multitasking

Analytical skills

Risk management

Delegation

Project management

Regulatory compliance

Formação académica

Bachelor's degree or High School Diploma/GED with 4 years relevant experience in lieu of degree

Descrição da oferta de emprego

Your Role

The Product Lifecycle team drives Sr. Markets product cycle implementation, regulated material development, change management, filing, and mandates. The Manager will report to the Director. In this role you will manage, and update regulated member and/or broker materials according to our mandated requirements and customer experience for accurate and timely delivery of regulated or member facing communications.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• Requires at least 7 years prior relevant experience
• 2 years prior people management experience gained as a team leader, supervisor, project/program manager, or manager of contingent workers
• Strong interpersonal, negotiation and communications (verbal, written & presentation) skills
• Ability to multitask with multiple deadlines and/or milestone requirements
• Good analytical and quantitative skills with ability to use advanced features of Excel, PowerPoint and Word
• Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution, work organization, risk management and delegation
• Knowledge of legal, brand and regulatory compliance requirements for marketing health insurance plans
• Demonstrated leadership ability to lead direct reports and/or facilitate cross-functional marketing or project teams

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.