Manager, Product Implementation

Blue Shield of CA; Redding (CA); Ibrido; USD 110.000 - 160.000; Tempo pieno

Descrizione del lavoro

Blue Shield of CA is seeking a Product Lifecycle leader to manage and update regulated member and broker materials in line with mandated requirements and customer experience standards. The role reports to the Director and emphasizes delivering accurate communications on time.

The ideal candidate brings 7+ years of relevant experience, strong interpersonal and negotiation skills, and proven leadership to drive cross-functional marketing and project teams.

Competenze

• Bachelor's degree or GED with 4 years of additional relevant experience in lieu of a degree.
• Requires at least 7 years prior relevant experience.
• 2 years prior people management experience.

Mansioni

• Manage and update regulated member and/or broker materials according to mandated requirements and customer experience for accurate and timely delivery of regulated or member facing communications.
• Lead and collaborate with cross-functional teams to ensure compliance with legal, brand and regulatory requirements for marketing health insurance plans.
• Foster continuous learning and develop leaders across levels while delivering results ethically.

Conoscenze

People management

Regulatory compliance

Marketing health insurance

Communication skills

Multitasking

Leadership

Analytical skills

MS Office

Formazione

Bachelor's degree or GED with 4 years of relevant experience

Descrizione del lavoro

Your Role

The Product Lifecycle team drives Sr. Markets product cycle implementation, regulated material development, change management, filing, and mandates. The Manager will report to the Director. In this role you will manage, and update regulated member and/or broker materials according to our mandated requirements and customer experience for accurate and timely delivery of regulated or member facing communications.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• Requires at least 7 years prior relevant experience
• 2 years prior people management experience gained as a team leader, supervisor, project/program manager, or manager of contingent workers
• Strong interpersonal, negotiation and communications (verbal, written & presentation) skills
• Ability to multitask with multiple deadlines and/or milestone requirements
• Good analytical and quantitative skills with ability to use advanced features of Excel, PowerPoint and Word
• Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution, work organization, risk management and delegation
• Knowledge of legal, brand and regulatory compliance requirements for marketing health insurance plans
• Demonstrated leadership ability to lead direct reports and/or facilitate cross-functional marketing or project teams

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.