Manager - Patient Service Representative 633598

Oklahoma State University Center for Health Sciences; Tulsa (OK); On-site; USD 42,000 - 60,000; Full time

Job summary

OSU-Center for Health Sciences in Tulsa is seeking an experienced supervisor to oversee the daily operations of the clinic’s front desk, medical records and switchboard teams. You will ensure accurate demographic and payment data entry, adhere to department policies, and maintain adequate coverage to meet business needs while supporting the Clinic Practice Administrator as required.

This full-time role offers a Monday–Friday 8:00am–5:00pm schedule, requires a High School/GED and at least one

Qualifications

• High School or GED required by start date
• Minimum of 1 year experience
• Coordinating teams or workflows may substitute for supervisory experience

Responsibilities

• Monitor daily operations of Patient Service Representatives, Medical Records, and Switchboard in the clinic
• Ensure accurate demographic and payment entry and adherence to department policies
• Maintain adequate coverage to meet business operation needs
• Assist Clinic Practice Administrator as needed

Skills

Leadership skills

Communication

Customer service

Multitasking

Computer skills

Cash handling procedures

Supervisory experience

Education

Bachelor's Healthcare/Business Administration

Job description

Campus

OSU-Center for Health Sciences

Contact Name & Email

Jeffery Kellerman, [e-mail]

Work Schedule

Typically, Monday through Friday, 8:00am-5:00pm

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

Commensurate with education and experience

Priority Application Date

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration.

About This Position

This position is responsible for monitoring the daily operations of the Patient Service Representatives, Medical Records and Switchboard Operator in the clinic. This includes ensuring accurate demographic and payment entry, department policies and procedures are followed, and the clinic has adequate coverage to meet all required business operation needs. Assists Clinic Practice Administrator as needed.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)
• Minimum of one (1) year experience.

Coordinating teams, projects or workflows may be considered in lieu of direct supervisory or managerial experience.

Certifications, Registrations, And/or Licenses

Valid Driver's License Required

Skills, Proficiencies, And/or Knowledge

• Demonstrate leadership skills with the ability to guide others.
• Communication, customer service, multitasking, and computer skills are necessary for this position.
• Knowledge of proper cash handling/payment procedures is necessary.

Preferred Qualifications

• Bachelor's Healthcare/Business Administration
• Supervisory experience.

Working Conditions

Possible exposure to hazardous material, hot and cold, blood borne pathogens.

Physical Requirements

Ability to lift and carry 20 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform Special Instructions to Applicants repetitive motions with or without reasonable accommodations.