Patient Service Representative 633845

Oklahoma State University; Tulsa (OK); On-site; USD 22,000 - 25,000; Full time

Job summary

Oklahoma State University’s OSU-Center for Health Sciences is seeking a Patient Service Representative. You will be the first point of contact for patients and visitors, handling scheduling, check-in, and basic information gathering to ensure a smooth patient experience.

The role requires strong interpersonal and communication skills, High School diploma or GED, and at least six months in a medical office. Experience with EPIC is a plus, with duties including insurance verification and payments

Qualifications

• High School/GED required.
• Six months related experience in a medical office or equivalent.

Responsibilities

• Greet patients and visitors and schedule appointments.
• Answer questions and collect and enter patient information.
• Explain processes and forms to patients and verify insurance details.
• Process payments and educate patients on benefits, programs, and community services available.

Skills

Interpersonal skills

Communication skills

Education

High School/GED

Job description

Campus

OSU-Center for Health Sciences

Contact Name & Email

Jeffery Kellerman, [e-mail]

Work Schedule

Typically, Monday through Friday, 8:00am-5:00pm

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$16.00 - $18.00,Hourly

About this Position

The Patient Service Representative is responsible for performing a variety of administrative support duties related to patient care. As the first point of contact for patients and visitors entering the facility, the position requires assisting patients, efficiently and accurately to ensure an ideal patient experience. Required duties include scheduling and greeting patients/visitors and answering questions, collecting and entering all necessary patient information, explaining processes and forms, verifying insurance, processing payments, and educating patients on benefits, programs, and community services available.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)
• Six (6) months related job experience in a medical office or equivalent experience

Skills, Proficiencies, and/or Knowledge:

• Strong interpersonal and communication skills

Preferred Qualifications

• Experience working with computers and software, performing data entry, answering the telephone, and scheduling appointments
• Experience with Electronic Medical Records; EPIC highly desirable

Skills, Proficiencies, and/or Knowledge:

• Ability to take telephone messages and have an understanding of medical terminology