Manager - Patient Service Representative

Oklahoma-State-University; Oklahoma; Sur place; USD 38 000 - 52 000; Plein temps

Résumé du poste

Oklahoma State University – OSU-Center for Health Sciences seeks a supervisory administrative operations role to oversee daily duties of Patient Service Representatives, Medical Records, and Switchboard in the clinical setting.

Responsibilities include accurate demographic and payment entry, adherence to department policies, and ensuring adequate coverage to meet business needs; assist the Clinic Practice Administrator as needed.

Qualifications

• High School/GED required; degree must be conferred on or before start date.
• Minimum of one year experience; coordinating teams/projects/workflows may substitute for direct supervisory/managerial experience.
• Valid Driver's License required.

Responsabilités

• Monitor daily operations of the Patient Service Representatives, Medical Records and Switchboard Operator in the clinic.
• Ensure accurate demographic and payment entry; follow department policies and procedures.
• Ensure adequate coverage to meet all required business operation needs; assist Clinic Practice Administrator as needed.

Connaissances

Leadership

Communication

Customer service

Multitasking

Computer skills

Cash handling

Formation

High School Diploma

Bachelor's in Healthcare/Business Administration

Description du poste

Campus

OSU-Center for Health Sciences

Contact Name & Email

Jeffery Kellerman, [e-mail]

Work Schedule

Typically, Monday through Friday, 8:00am-5:00pm

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

Commensurate with education and experience

About this Position

This position is responsible for monitoring the daily operations of the Patient Service Representatives, Medical Records and Switchboard Operator in the clinic. This includes ensuring accurate demographic and payment entry, department policies and procedures are followed, and the clinic has adequate coverage to meet all required business operation needs. Assists Clinic Practice Administrator as needed.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)

• Minimum of one (1) year experience.

  Coordinating teams, projects or workflows may be considered in lieu of direct supervisory or managerial experience.

Certifications, Registrations, and/or Licenses:

Valid Driver's License Required

Skills, Proficiencies, and/or Knowledge:

• Demonstrate leadership skills with the ability to guide others.
• Communication, customer service, multitasking, and computer skills are necessary for this position.
• Knowledge of proper cash handling/payment procedures is necessary.

Preferred Qualifications

• Bachelor's

  Healthcare/Business Administration

• Supervisory experience.

Working Conditions

Possible exposure to hazardous material, hot and cold, blood borne pathogens.

Physical Requirements

Ability to lift and carry 20 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform Special Instructions to Applicants repetitive motions with or without reasonable accommodations.