Manager on Duty — Lead Safety & Member Experience

Cross Island YMCA; New York (NY); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Retirement benefits

Medical benefits

Paid time off

Free YMCA membership

Job summary

Cross Island YMCA in Queens, NY is seeking a part-time Manager on Duty to lead the branch and deliver a high-quality member experience by managing service, risk, staffing and emergency response.

You will build relationships with members and staff, conduct facility rounds every 45 minutes, file incident reports within 24 hours, and ensure adherence to emergency procedures. CPR/AED certification and MOD training within three months are required.

Qualifications

• High School Diploma preferred.
• CPR/AED certified.
• Must complete the MOD training within three (3) months of hire.
• Knowledge of the center’s emergency procedures.

Responsibilities

• Build relationships with members and staff, address questions and concerns, and conduct tours as needed.
• Resolve conflicts as needed.
• Handle emergency situations in adherence to emergency procedures established by the Association Office.
• Responsible for contacting the Executive Director, Building Manager, or appropriate staff in the event of any unusual circumstances.
• Check in on branch activities by doing facility rounds every 45 minutes (walk-through).
• Fill out incident reports if you are the first responder during the shift.
• Proactively address facility safety hazards.
• Complete and submit MOD reports within 24 hours of the MOD shift.

Skills

CPR/AED certified

Education

High School Diploma

Job description

Cross Island YMCA in Queens, NY is seeking a part-time Manager on Duty to lead the branch and deliver a high-quality member experience by managing service, risk, staffing and emergency response.

You will build relationships with members and staff, conduct facility rounds every 45 minutes, file incident reports within 24 hours, and ensure adherence to emergency procedures. CPR/AED certification and MOD training within three months are required.